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- Tasks: Lead innovative CRM campaigns that engage millions through digital channels.
- Company: Join a forward-thinking organisation committed to inclusivity and innovation in marketing.
- Benefits: Enjoy hybrid working, a competitive salary, and a supportive team culture.
- Why this job: Make a real impact on global audiences while collaborating with a dynamic marketing team.
- Qualifications: 3+ years in digital marketing with experience in CRM systems and data-driven strategies.
- Other info: We welcome diverse applicants and encourage you to apply even if you don't meet every requirement.
The predicted salary is between 24000 - 40000 ÂŁ per year.
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This range is provided by Bodhi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Talent Partner | Specialising in Data Driven Marketing (CRM, MarTech, Data Science & Analytics) including AI, Machine Learning & LLM. Passionate…
Senior CRM Executive – Drive Personalised Experiences Across Global Audience
North London
Up to ÂŁ40K + 10% bonus
Hybrid – 3 days a week onsite
Are you passionate about using data to shape engaging, personalised customer experiences? Do you thrive in a collaborative environment where your work directly impacts millions? My client is looking for a forward-thinking Senior CRM Executive to help deliver cutting-edge digital campaigns across email, push, SMS, web and app channels.
This is a fantastic opportunity to join a progressive organisation with an inclusive, supporter-first mindset and a strong commitment to innovation. You’ll be joining a dynamic Marketing team where experimentation, insight, and customer understanding are the foundation of every decision.
What You’ll Be Doing:
- Delivering end-to-end omni-channel CRM campaigns that are insight-led and highly personalised.
- Leading the transition from traditional campaigns to a dynamic “always-on” approach using automation and segmentation.
- Collaborating with multiple stakeholders to implement effective journeys across digital channels: email, app, web, SMS and push.
- Working hands-on with customer data platforms and marketing automation tools to improve customer relevance.
- Supporting major cross-channel initiatives such as membership renewals and new product launches.
- Monitoring campaign performance and running A/B tests to constantly improve results.
What You’ll Bring:
- 3+ years’ experience delivering digital marketing campaigns using omni-channel strategies.
- Experience operating customer data platforms or CRM systems such as Salesforce, Microsoft Dynamics, Braze, Bloomreach, Cheetah Digital, etc.
- A keen eye for detail and a passion for data-driven decision-making.
- A collaborative approach with strong communication skills to bring ideas to life across teams.
- A curiosity to challenge the norm and explore new ways of reaching and engaging diverse audiences.
- Knowledge of GDPR principles and the ability to translate insights into actionable campaign improvements.
Why You’ll Love It Here:
- Be part of a mission-driven, supporter-focused organisation that values inclusivity and innovation.
- Work with a collaborative, high-performing team on campaigns seen and felt globally.
- Flexible working policy and the chance to help shape the future of digital engagement.
We encourage applications from people of all backgrounds, particularly women and individuals from ethnically diverse communities who are underrepresented in our industry. You don’t need to tick every box – if this sounds exciting and your experience is close, we’d love to hear from you!
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Marketing
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Industries
Sports Teams and Clubs
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Senior CRM Executive employer: Bodhi
Contact Detail:
Bodhi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Executive
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and digital marketing. Understanding how AI and machine learning are shaping customer experiences will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the CRM field, especially those who have experience with the tools mentioned in the job description like Salesforce or Braze. Engaging with them can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of successful omni-channel campaigns you've worked on. Highlight your role in these projects and the impact they had on customer engagement and retention.
✨Tip Number 4
Showcase your analytical skills by being ready to talk about how you've used data to drive decisions in past roles. Being able to demonstrate a data-driven mindset will resonate well with the hiring team.
We think you need these skills to ace Senior CRM Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing and CRM systems. Emphasise your skills in delivering omni-channel campaigns and any specific tools you've used, such as Salesforce or Braze.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data-driven marketing. Mention specific examples of how you've successfully implemented personalised campaigns and collaborated with teams to achieve results.
Showcase Your Data Skills: In your application, include examples of how you've used data to inform your marketing strategies. Discuss any A/B testing you've conducted and the insights gained from those experiences.
Highlight Your Collaborative Approach: Since the role involves working with multiple stakeholders, emphasise your communication skills and any experiences where you've successfully collaborated across teams to deliver projects.
How to prepare for a job interview at Bodhi
✨Showcase Your Data Skills
As a Senior CRM Executive, your ability to leverage data is crucial. Be prepared to discuss specific examples of how you've used data to drive personalised customer experiences in previous roles.
✨Demonstrate Collaboration
This role requires working with multiple stakeholders. Highlight your experience in collaborative projects and how you effectively communicated ideas across teams to achieve common goals.
✨Familiarise Yourself with Tools
Make sure you know the customer data platforms and marketing automation tools mentioned in the job description. Being able to discuss your hands-on experience with these tools will set you apart.
✨Prepare for Campaign Performance Questions
Expect questions about monitoring campaign performance and A/B testing. Be ready to share your approach to analysing results and making data-driven improvements to campaigns.
