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For Companies At a Glance
- Tasks: Manage marketing projects to enhance customer engagement across Europe.
- Company: Join a dynamic European DTC team focused on optimising e-commerce experiences.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for contract extensions.
- Why this job: Be part of a fast-paced environment that values innovation and user experience.
- Qualifications: Bachelor's degree and 1-3 years in project management or digital marketing required.
- Other info: Fluency in English is essential; additional languages are a bonus.
The predicted salary is between 42000 - 60000 £ per year.
Day Rate Contract Inside IR35
Rate: £212 p/day Inside IR35
Contract Duration: 6 Months with extensions
Location: Surrey Office
Hybrid Working 3 days per week in the office
Why Join Our Team?
Our European Direct-to-Consumer (DTC) team operates in a fast-paced and dynamic environment to shape the user experience on our e-commerce platform. We translate customer insights into actionable improvements that make online shopping easier, faster, and more reliable. We also run multiple tests and pilots on our sites to optimize performance and increase revenue.
Role Overview
We are seeking a driven, resilient, and detail-oriented Marketing Operations Project Executive to support customer-focused marketing initiatives across European markets. In this role, you will work with cross-functional teams to plan, execute, and monitor operational initiatives, ensuring timely delivery, alignment with goals, and stakeholder satisfaction. The ideal candidate will have strong communication skills, excellent organizational capabilities, and a passion for user-generated content (UGC) and customer engagement.
Key Responsibilities
- Manage end-to-end operational projects within the customer engagement and feedback space across multiple European markets
- Develop project plans, schedules, budgets, and resource allocation strategies
- Coordinate cross-functional teams including local market teams, operational delivery functions, product managers, and senior leadership
- Monitor progress against established timelines and milestones, identify potential risks, and develop mitigation plans while driving operational deliverables
- Ensure compliance with internal quality standards and regulations
- Facilitate effective communication across stakeholders through regular status updates and reports
- Build and maintain positive relationships with internal and external stakeholders, including senior management and vendors
- Continuously assess and refine project processes to improve efficiency and outcomes
Requirements
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
- 1–3 years of experience in project management, ideally within digital marketing, social media, or customer engagement
- Solid understanding of UGC, community management, and customer feedback analysis
- Excellent interpersonal, communication, and presentation skills
- Ability to manage multiple priorities in a dynamic environment and remain composed under pressure
- Comfortable working with diverse colleagues across regions and cultural backgrounds
- Proficient in project management tools (e.g., Asana, Jira, Trello, Confluence)
- Experience with Bazaarvoice is a strong advantage
- Fluency in English; additional European languages are a plus
Nice to Have
- Experience working with creative teams, agencies, talent, or production companies
- Background in managing customer review or engagement programs
- Business analysis skills and strategic thinking
- Experience in working with high-profile or global brands
What Does Success Look Like?
- A strong interest in digital products and customer experience innovation
- Ability to align and motivate cross-functional teams at varying seniority levels
- Sharp attention to detail and strong organizational capabilities
- Comfortable managing multiple workstreams under time pressure
- Positive, enthusiastic, and adaptable in complex environments
- Confident, outgoing, and solution-oriented
- Creative mindset with a flexible and collaborative approach
Interview Process
2-stage interview process including meetings with core team members and relevant stakeholders. Final stage may involve a task or presentation.
Marketing Operations Project Executive employer: Bodhi
Contact Detail:
Bodhi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Project Executive
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and customer engagement. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to our team during interviews.
✨Tip Number 2
Network with professionals in the marketing operations field, especially those who have experience with UGC and customer feedback analysis. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed projects in a fast-paced environment. Highlight your organisational skills and ability to work under pressure, as these are crucial for the Marketing Operations Project Executive role.
✨Tip Number 4
Research our company’s recent marketing initiatives and be ready to share your thoughts on them. Showing that you’re informed about our work will demonstrate your genuine interest in joining our team and your proactive approach.
We think you need these skills to ace Marketing Operations Project Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, digital marketing, and customer engagement. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user-generated content and customer engagement. Mention specific projects or experiences that align with the responsibilities of the Marketing Operations Project Executive role.
Showcase Relevant Skills: Emphasise your proficiency in project management tools like Asana, Jira, or Trello. If you have experience with Bazaarvoice or similar platforms, make sure to highlight that as well.
Prepare for Interviews: Research the company’s approach to customer engagement and be ready to discuss how you can contribute to their goals. Prepare examples of how you've successfully managed projects in the past, especially in dynamic environments.
How to prepare for a job interview at Bodhi
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing projects, especially in digital marketing or customer engagement. Highlight specific examples where you successfully coordinated cross-functional teams and delivered results on time.
✨Demonstrate Your Understanding of UGC
Since the role involves user-generated content, make sure to articulate your knowledge and experience with UGC strategies. Discuss how you've leveraged customer feedback in past roles to enhance user experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Prepare scenarios where you had to manage multiple priorities or mitigate risks in a project, showcasing your resilience and adaptability.
✨Engage with Stakeholder Communication
Effective communication is key in this role. Be ready to explain how you maintain relationships with stakeholders and ensure alignment across teams. Share examples of how you’ve facilitated updates and reports to keep everyone informed.
