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- Tasks: Manage and coordinate CRM campaigns, ensuring timely delivery and budget adherence.
- Company: Join a fast-paced tech leader focused on innovative customer experiences.
- Benefits: Enjoy flexible working options, career growth opportunities, and access to training resources.
- Why this job: Be part of a collaborative culture that values innovation and customer engagement.
- Qualifications: Degree level education and 2+ years in project coordination or management required.
- Other info: Hybrid working model with potential weekend or evening hours for project support.
Job Description
Job Title:
Junior Project Manager — CRM Campaigns
Location: Surrey area
Hybrid working
Rate: £170 p/day Inside IR35
About Us:
We are a fast-paced, innovative tech leader, dedicated to delivering outstanding customer experiences through targeted, data-driven CRM initiatives and strategic digital projects.
Role Overview:
We are looking for an enthusiastic Junior Project Manager to support and coordinate CRM campaign projects and related initiatives. This role is ideal for someone early in their career who combines strong organizational skills with a passion for digital customer engagement and stakeholder management. You’ll work closely with multiple teams and external partners to ensure campaigns and CRM projects are delivered effectively, on time, and within budget.
Key Responsibilities:
- Manage the end-to-end delivery of CRM campaigns and related digital projects, ensuring adherence to timelines and budgets.
- Review and coordinate projects (partner-led or in-house) and engage relevant internal business stakeholders throughout.
- Proactively monitor campaign and project progress, identifying and mitigating risks and dependencies before they impact delivery.
- Support quarterly business reviews with partners and internal teams, ensuring alignment on priorities and performance.
- Maintain accurate project documentation, campaign calendars, and reporting.
- Collaborate closely with cross-functional teams (design, content, analytics, technology) and external vendors to deliver high-quality CRM communications.
- Assist with audience segmentation and data preparation to support targeted, personalized CRM strategies.
- Ensure all campaign activities comply with brand guidelines and data privacy regulations.
- Contribute to process improvements and drive innovation within the CRM and project delivery space.
- Support people supply chain planning by identifying resource needs and working with colleagues to optimize delivery capabilities.
Key Skills & Attributes:
- Strong stakeholder management, communication, and interpersonal skills; ability to build and maintain effective relationships with internal and external partners.
- Effective analytical skills to understand complexities and identify proactive solutions.
- Business acumen with a customer-centric mindset.
- Ability to manage and prioritize multiple campaigns and projects in a dynamic environment.
- Flexible and adaptable approach to change.
- Strong team player, comfortable working cross-functionally and across distributed teams (including virtual teams).
- Excellent organizational and time-management skills with a keen eye for detail.
- A proactive, positive attitude with drive and enthusiasm for CRM and digital projects.
Requirements:
- Educated to degree level or equivalent experience.
- 2+ years’ experience in project coordination or project management, ideally in CRM, digital marketing, or eCommerce/retail.
- Familiarity with CRM and campaign platforms, especially Adobe Campaign; experience with other platforms (e.g., Salesforce Marketing Cloud, Braze, HubSpot) is an advantage.
- Familiarity with Agile methodologies (sprints, MVP delivery) and tools like JIRA is preferred.
- Experience with vendor management and change management processes is a plus.
- Proficiency in Microsoft Office (Excel, PowerPoint) or Google Workspace.
What Success Looks Like:
- Campaigns and projects are delivered on time, within budget, and to high quality standards.
- Risks and dependencies are proactively managed and resolved.
- Strong, collaborative relationships are established and maintained with internal teams, subsidiaries, and external partners.
- High levels of stakeholder satisfaction and measurable positive impact on customer engagement.
What We Offer:
- A supportive and collaborative team culture.
- Clear opportunities for career growth and learning, especially in CRM and digital project management.
- Flexible working options and commitment to work-life balance.
- Access to training and development resources.
- [Other benefits, e.g., health coverage, company discounts, wellness programs.]
Hours of Work:
37.5 hours per week. Some weekend or evening work may be required to support campaign deadlines or critical projects.
Junior Project Manager -- CRM Campaigns - Day Rate Inside IR35 employer: Bodhi
Contact Detail:
Bodhi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Project Manager -- CRM Campaigns - Day Rate Inside IR35
✨Tip Number 1
Familiarise yourself with CRM platforms like Adobe Campaign, Salesforce Marketing Cloud, or HubSpot. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing a mock project plan for a CRM campaign. This will give you a practical example to discuss during interviews, highlighting your ability to manage timelines and budgets effectively.
✨Tip Number 3
Network with professionals in the CRM and digital marketing space. Attend relevant webinars or local meetups to connect with industry experts, which could lead to valuable insights and potential referrals for the position.
✨Tip Number 4
Prepare to discuss your experience with stakeholder management. Think of specific examples where you've successfully collaborated with teams or external partners, as this is a key aspect of the Junior Project Manager role.
We think you need these skills to ace Junior Project Manager -- CRM Campaigns - Day Rate Inside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in CRM and digital marketing. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific projects or experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your stakeholder management, communication, and organisational skills. Provide examples of how you've successfully managed multiple projects or campaigns in the past.
Showcase Your Knowledge of Tools: If you have experience with CRM platforms like Adobe Campaign or tools like JIRA, make sure to mention this in your application. This will demonstrate your readiness to hit the ground running.
How to prepare for a job interview at Bodhi
✨Showcase Your Organisational Skills
As a Junior Project Manager, strong organisational skills are key. Be prepared to discuss specific examples of how you've managed multiple projects or campaigns in the past, highlighting your ability to prioritise tasks and meet deadlines.
✨Demonstrate Stakeholder Management
Effective communication and relationship-building are crucial for this role. Think of instances where you've successfully collaborated with different teams or external partners, and be ready to share how you navigated any challenges that arose.
✨Familiarity with CRM Tools
Since the role involves working with CRM platforms, brush up on your knowledge of tools like Adobe Campaign or Salesforce Marketing Cloud. Be ready to discuss any hands-on experience you have with these platforms and how they can enhance campaign effectiveness.
✨Emphasise Your Proactive Attitude
The job description highlights the importance of a proactive approach. Prepare to talk about times when you've identified potential risks or issues before they became problems, and how your initiative led to successful project outcomes.
