Project Coordinator – Governance & Operations in Chertsey

Project Coordinator – Governance & Operations

Location: Chertsey, Surrey – Hybrid

Contract: 12 months

Working arrangement: Flexible hybrid working, up to 3 days per week in the office

Hours: 37.5 hours per week

The Role

We are looking for a highly organised Project Coordinator to join a large international organisation, supporting the delivery, governance and administration of digital and eCommerce projects across its European operations.

This is a hands‑on role combining project coordination with governance and back‑office operations. You will help keep projects moving by ensuring the processes behind them are completed accurately and on time.

A significant part of the role will involve invoicing, compliance, documentation, approvals and obtaining required signatures, as well as proactively following up with internal stakeholders and external partners.

You will need to be comfortable chasing outstanding actions, keeping accurate records and maintaining control of multiple processes and deadlines simultaneously.

Key Responsibilities

• Coordinate and track internally delivered and partner-led projects from initiation through to completion.
• Manage day‑to‑day project administration and back‑office processes.
• Support invoicing and financial administration, ensuring the correct documentation and approvals are in place.
• Manage compliance, governance and project documentation, ensuring required processes are followed.
• Coordinate approval and signature processes, proactively chasing stakeholders where required.
• Follow up on outstanding actions, documentation and approvals across internal teams and third‑party suppliers.
• Maintain accurate project records and ensure documentation is complete and up to date.
• Monitor project progress and highlight potential risks, issues and dependencies.
• Support quarterly business reviews with key delivery partners.
• Help ensure projects and suppliers operate in line with contractual and compliance requirements.
• Build and maintain strong relationships with internal stakeholders and external partners.
• Support the wider PMO with improving project processes, governance and documentation.
• Manage multiple projects, deadlines and administrative workstreams simultaneously.

Skills & Experience

We are looking for someone with experience across project coordination, governance and back‑office operations.

You should have:

• 2+ years' experience within project coordination, project management or a PMO environment.
• Experience managing project administration and back‑office processes.
• Experience with invoicing, financial administration or associated project finance processes.
• Experience managing compliance, documentation, approvals and sign‑off processes.
• Confidence proactively chasing stakeholders and suppliers for outstanding actions, information and signatures.
• Excellent organisation and attention to detail.
• Strong stakeholder management and communication skills.
• Experience managing multiple deadlines and competing priorities.
• Experience working with cross‑functional teams and external partners or vendors.
• Strong analytical and problem‑solving skills.
• The ability to work independently and take ownership of tasks through to completion.
• Digital, eCommerce or retail project experience.
• Exposure to Agile/Sprint‑based project delivery.
• Experience using JIRA or similar project management tools.
• Vendor or supplier management experience.
• Managed services or development project experience.
• Experience within a large international organisation.
• Experience working across European markets.

What We're Looking For

This role will suit someone who is highly organised, persistent and detail‑oriented and enjoys making sure things get done.

You’ll be comfortable following up with stakeholders, keeping on top of invoices and documentation, obtaining outstanding approvals and signatures, and ensuring governance and compliance requirements are completed correctly.

If you’re a Project Coordinator or Junior Project Manager who enjoys the operational and organisational side of project delivery, this could be a great fit.

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