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- Tasks: Lead the end-to-end rollout of Braze, managing client relationships and ensuring successful implementation.
- Company: Join a fast-growing consultancy making waves in the Martech industry.
- Benefits: Enjoy remote work flexibility and competitive pay of £500–£600 per day.
- Why this job: Be at the forefront of innovative marketing technology while shaping client success stories.
- Qualifications: Extensive experience in Braze implementations and strong client-facing skills required.
- Other info: This is a contract role for 6 months, starting ASAP.
Contract Type: Day Rate (Inside IR35)
Duration: 6 Months
Location: Remote (UK/EU Time Zone Preferred)
Start Date: ASAP
Rate: £500–£600 per day (Inside IR35)
Industry: Consultancy / Martech
Overview:
We’re a fast-growing consultancy with a new client engagement and are seeking a seasoned Braze Implementation Program Lead to drive and deliver a successful end-to-end rollout of Braze. In this high-impact role, you will act as both the program lead and primary client interface, owning delivery while managing the relationship between the client and consultancy teams. You will bridge the gap between strategy and execution—ensuring clear communication, strong governance, and high-quality implementation outcomes.
Key Responsibilities:
- Lead the full Braze implementation program, from planning to execution and enablement
- Act as the primary point of contact for the client, owning the day-to-day relationship
- Manage program governance: milestones, timelines, risks, and stakeholder reporting
- Facilitate clear communication between consultancy and client teams across Marketing, Engineering, Product, and Data
- Oversee technical delivery: Braze SDKs, APIs, event and attribute mapping, segmentation, journeys, and channel configuration (email, push, in-app, SMS)
- Align implementation with client use cases, business goals, and marketing strategies
- Guide integration of Braze with existing systems (e.g., CDPs, analytics, CRMs)
- Deliver onboarding, documentation, and training to empower client teams
- Ensure data privacy compliance (GDPR, CCPA) is upheld throughout the implementation
Required Experience:
- Extensive experience leading Braze implementations from both a technical and strategic standpoint
- Strong background in client-facing roles, with the ability to manage relationships, expectations, and communications
- Demonstrated ability to deliver complex Martech programs in consultancy or agency environments
- Deep understanding of Braze’s architecture: SDKs, APIs, events, user attributes, campaigns, and channels
- Skilled in navigating cross-functional environments and aligning stakeholders
- Exceptional communication, leadership, and stakeholder management skills
Preferred Experience:
- Experience with tools like Segment, mParticle, Mixpanel, or similar
- Familiarity with agile delivery frameworks and tools (e.g., Jira, Confluence)
- Prior work in fast-paced digital, eCommerce, or growth-focused industries
Braze Implementation Program Lead employer: Bodhi
Contact Detail:
Bodhi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Braze Implementation Program Lead
✨Tip Number 1
Network with professionals in the Martech and consultancy sectors. Attend industry events or webinars where you can meet people who have experience with Braze implementations. This can help you gain insights and potentially get referrals.
✨Tip Number 2
Familiarise yourself with Braze's features and capabilities. Consider taking online courses or certifications related to Braze to demonstrate your expertise and commitment to potential employers.
✨Tip Number 3
Prepare to discuss specific examples of past projects where you've successfully led similar implementations. Highlight your ability to manage client relationships and deliver results, as this will be crucial for the role.
✨Tip Number 4
Stay updated on the latest trends in Martech and customer engagement strategies. Being knowledgeable about current best practices will not only help you in interviews but also show that you're proactive and passionate about the field.
We think you need these skills to ace Braze Implementation Program Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience with Braze implementations and client-facing roles. Use specific examples that demonstrate your ability to manage relationships and deliver complex Martech programs.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of Braze’s architecture and your experience in leading end-to-end implementations. Mention how your skills align with the key responsibilities outlined in the job description.
Showcase Relevant Experience: When detailing your work history, focus on projects where you have successfully managed program governance, facilitated communication between teams, and ensured data privacy compliance. This will show your capability to handle the role effectively.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Bodhi
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive experience with Braze implementations. Highlight specific projects where you led the technical delivery, focusing on SDKs, APIs, and event mapping. This will demonstrate your capability to handle the technical aspects of the role.
✨Emphasise Client Relationship Management
Since this role involves being the primary point of contact for clients, share examples of how you've successfully managed client relationships in the past. Discuss your approach to communication and how you ensure client expectations are met throughout the project lifecycle.
✨Demonstrate Cross-Functional Collaboration
Illustrate your ability to work across different teams such as Marketing, Engineering, and Product. Provide examples of how you've facilitated communication and collaboration among diverse stakeholders to achieve successful outcomes in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about potential challenges you might face during a Braze implementation and how you would address them, particularly regarding governance and data privacy compliance.
