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- Tasks: Drive growth by managing key customer accounts and closing new business opportunities.
- Company: Leading Digital, CRM & CX Advisory firm with a focus on innovation.
- Benefits: Competitive salary, uncapped commission, health insurance, and generous leave.
- Why this job: Join a dynamic team and make a real impact in the digital landscape.
- Qualifications: Proven sales experience in Digital, CRM, or CX roles.
- Other info: Fully remote work with travel for client meetings and excellent career development.
The predicted salary is between 55000 - 55000 £ per year.
My client is a leading Digital, CRM & CX Advisory & Delivery Partner. They align strategy, technology and operations to turn CX vision into a repeatable, scalable engine for growth with companies that often have the latest marketing technology platforms and ambitions but struggle to maximise them to obtain consistent customer outcomes.
As part of their growth strategy, they are looking for a results-driven Account Director to join their UK based EMEA team to identify, close, and grow business opportunities while managing key customer relationships. They have a host of well-known brands across a variety of sectors including Retail, Telco, Financial Services, Gaming, Entertainment and Sport.
You will own a portfolio of existing clients (circa 15) and take full responsibility for delivering against agreed retention and growth sales targets. Your performance will be measured primarily against new revenue generated from your existing account portfolio and be rewarded with a very competitive commission scheme.
- Own and deliver against monthly, quarterly, and annual sales targets for renewals and upsell/cross-sell within your existing account base.
- Create, present, negotiate, and close compelling service proposals and Statements of Work (SOWs) that clearly articulate scope, value, and commercial terms.
- Understand client business trends and translate them into strategic, sales-ready opportunities that leverage Purple Square's services.
- Participate in internal sales meetings and forecasting calls – maintaining CRM hygiene and providing accurate weekly pipeline reports to senior management.
- Collaborate with internal service teams and partners to support sales efforts.
Proven experience of hitting or exceeding individual sales targets in an Account Executive, Account Director, or similar quota-carrying sales/customer service role within Digital, CRM, CX domain.
- Experience in strategic account planning and goal setting, with a focus on long-term growth.
- Experience of using CRM tools such as Hubspot.
Up to £55,000 basic and + an uncapped On-Target Earnings (OTE) sales commission. If you hit your target you will earn £42,000 in commission and more if you overachieve your target; commission is paid quarterly.
- Group Life Assurance
- Worldwide business and personal travel insurance
- Private health insurance
- Company pension scheme
- 25 days annual leave, rising to 30 days after 5 years
- Learning and development opportunities
- Company mobile phone plan
They run a fully remote policy apart from meeting clients face-to-face, so you will be expected to travel to client meetings.
Director, Customer Account Manager in Stoke-on-Trent employer: Bodhi Resourcing
Contact Detail:
Bodhi Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your successes in account management and sales. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can help them grow. Tailor your pitch to show how your experience aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Director, Customer Account Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience in managing client relationships and achieving sales targets, especially in the Digital, CRM, and CX domains. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully closed deals or grown accounts in the past. We love a good story that showcases your skills!
Showcase Your Results: When detailing your previous roles, focus on quantifiable achievements. Did you exceed sales targets? How much revenue did you generate? Numbers speak volumes, and we want to see how you can contribute to our growth strategy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Bodhi Resourcing
✨Know Your Numbers
As a potential Account Director, you’ll need to demonstrate your ability to hit sales targets. Brush up on your past performance metrics and be ready to discuss specific examples of how you’ve exceeded targets in previous roles. This will show that you’re results-driven and understand the importance of revenue generation.
✨Understand the Client Landscape
Familiarise yourself with the sectors your potential employer operates in, such as Retail, Telco, and Financial Services. Research their key clients and think about how you can leverage your experience to address their unique challenges. This knowledge will help you articulate how you can add value to their existing client portfolio.
✨Master the Art of Proposal Writing
Since you'll be creating service proposals and Statements of Work, practice articulating scope, value, and commercial terms clearly. Prepare a mock proposal based on a hypothetical client scenario to showcase your skills during the interview. This will demonstrate your readiness to take on the role and your understanding of what’s required.
✨Showcase Your CRM Savvy
Given the emphasis on CRM tools like Hubspot, be prepared to discuss your experience with these platforms. Highlight how you've used CRM systems to manage accounts, track sales progress, and maintain client relationships. This will reassure them that you can hit the ground running and maintain CRM hygiene effectively.