Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and implement innovative customer solutions in marketing and data analytics.
- Company: Join Boden, a stylish and inclusive brand that values collaboration and fun.
- Benefits: Flexible work options with 2-3 days in the office and competitive salary.
- Why this job: Make a real impact on customer experience and drive innovation in a dynamic environment.
- Qualifications: Experience in solution architecture and strong communication skills are essential.
- Other info: Opportunity to work with cutting-edge technologies and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden.
Overview
The Solution Architect in Customer Domain will play a pivotal role in designing, implementing and governing end-to-end solutions in Customer Acquisition, Customer Retention, Content Marketing and Data Analytics for various Marketing, eCommerce and Data associated business processes. You will make sure that solutions meet the business requirements while aligning with the overall technology strategy and the identification of new opportunities for innovation. You will play a hands-on role working with other architects and technical leads to support architectural work, provide ongoing governance, and ensure alignment with our business and technology strategies.
Location
Location: 2-3 days per week at our North Acton office, with the remaining days WFH.
What You Will Do
- Own and evolve the overall Customer Domain Solution Architecture, aligning Customer Acquisition, Retention, Content Marketing and Data Analytics solutions with business strategy.
- Design and document end-to-end customer-centric solutions across marketing, eCommerce and data platforms, covering software, infrastructure, integrations and data flows.
- Ensure all customer-domain architecture and technology decisions adhere to agreed principles, standards, templates, and security, compliance and regulatory requirements.
- Actively contribute to the Technical Design Authority (TDA), providing architectural leadership and governance for customer-facing and customer data platforms.
- Work closely with Product Owners and Business Analysts to shape customer roadmaps, assess feasibility and translate marketing and eCommerce needs into scalable solutions.
- Partner with third-party providers supporting customer, marketing and analytics platforms to ensure observability, reliability and effective alerting.
- Create and maintain architectural artefacts for the Customer Domain, including capability maps, customer journeys, value streams, data flows and conceptual, logical and physical designs.
- Identify opportunities for innovation within customer experience, personalisation and data-driven marketing, leading the evaluation and adoption of new technologies.
What We Are Looking For
- Excellent communication and stakeholder-management skills, with the ability to work effectively across technical and non-technical teams.
- Strong hands-on solution architecture experience, delivering scalable, enterprise-grade solutions.
- Solid experience across digital business capabilities including eCommerce, CRM, CDP and Marketing platforms, ideally within a retail context.
- Proven experience designing and delivering complex, high-volume, high-performance systems using microservices and event-driven architectural patterns.
- Demonstrated expertise defining enterprise customer data architectures, covering conceptual, logical and physical models across multiple platforms.
- Strong cloud and platform expertise, particularly AWS (ECS, Lambda, DynamoDB), with solid experience across SQL and NoSQL databases.
- Broad technical skillset including Microsoft technologies (.NET/C#) and Python, underpinned by strong technical awareness and hands-on experience.
- Experience working within high-performing agile teams, driving architecture governance (technology selection, lifecycle management, design reviews) and sharing best practices; Shopify experience is a strong advantage.
Solution Architect, Customer employer: Boden
Contact Detail:
Boden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect, Customer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in solution architecture. It’s a great way to demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to customer solutions. We want you to feel confident and ready to showcase your knowledge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Solution Architect, Customer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with us at Boden and how you align with our values of collaboration and inclusivity.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in solution architecture, especially in customer-centric roles. We love seeing how your skills match up with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Use bullet points if it helps to break down complex information!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boden
✨Know Your Stuff
Make sure you’re well-versed in the key technologies and methodologies mentioned in the job description. Brush up on your knowledge of AWS, microservices, and data analytics. Being able to discuss these topics confidently will show that you’re not just a good fit but also genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication and stakeholder management skills, prepare examples from your past experiences where you successfully collaborated with both technical and non-technical teams. This will demonstrate your ability to bridge gaps and work effectively across different groups.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would approach designing customer-centric solutions or handling architectural governance. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Innovation and Adaptability
Boden values innovation, so be ready to discuss how you've identified opportunities for improvement in previous roles. Share specific examples of how you’ve led the adoption of new technologies or improved customer experiences, as this aligns perfectly with what they’re looking for.
