At a Glance
- Tasks: Lead technical direction for operations, ensuring seamless integration of systems and platforms.
- Company: Boden, a stylish and inclusive brand that values collaboration and fun.
- Benefits: Competitive salary, clothing allowance, 30% discount, 25 days holiday, and virtual GP service.
- Other info: Join a diverse team where your individuality is celebrated and career growth is encouraged.
- Why this job: Make a real impact by driving innovation in a supportive and dynamic environment.
- Qualifications: Experience in software development, cloud technologies, and leading engineering teams.
The predicted salary is between 60000 - 70000 £ per year.
Stylish, grounded, uplifting - these values live through everything we do at Boden.
Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today.
We curate a world of beauty that's ethical, inclusive - and importantly - good fun.
We inspire you to live your best life.
We are Boden.
Overview
The Operations Technical Lead will play a pivotal role in driving the technical direction for services and integrations within the operations domain, ensuring internal systems and third-party platforms work seamlessly together to support the business order and fulfilment journeys.
You will translate business needs into robust technical solutions, champion engineering standards, and identify opportunities for continuous improvement across services, integrations and platform performance.
You will work hands-on alongside engineers, architects, and product teams to provide technical leadership, manage the impact of change, and ensure our solutions are secure, resilient, and aligned to our overall technology strategy.
- How We Lead At Boden
- Being a manager at Boden is about giving people clarity, backing them properly, and helping them do their best work.
- You make things make sense. You take big ideas and turn them into clear priorities, so people know what they're doing and (most importantly) why it matters.
- Your communication is clear and open - you listen and you don't overcomplicate things.
- You take responsibility. When big decisions need to be made, you make them. When things change, you adapt. And when things don't go to plan, you own it and move things forward.
- You stay close to what matters - our customer, our brand and our goals - using that to guide decisions and keep teams aligned.
- Most importantly, you build a team people actually want to be a part of - where people feel trusted, supported and able to grow.
What You Will Do
- Providing hands-on technical advice, code reviews and practical guidance to the team
- Managing a team of developers and quality engineers, including setting goals and priorities, providing technical guidance and mentorship, and conducting performance evaluations
- Manage a team of developers and quality engineers, including setting goals and priorities, providing technical guidance and mentorship, and conducting performance evaluations.
- Proactively driving continuous improvement to team performance and outcome quality.
- Ensuring solutions meet all necessary business requirements, architectural principles and applicable security and technical standards.
- Maintaining effective technical documentation.
- Owning the team's technical backlog and working closely with the Product Owner to champion technical work during planning sessions.
- Participating in the development of system features or supporting automation, as required.
- Promote best practices, support cross-team alignment, and contribute to the technical community.
- What We Are Looking For
- Strong practical experience working with commerce system, lead engineering teams and experience in software development, with a focus on cloud technologies.
- Proven experience integrating third-party services and platforms.
- End-to-end SDLC experience with solid architectural design knowledge.
- Experience in building scalable and secure cloud-based applications and infrastructure using AWS technologies, including Lambda, SQS, API Gateway and Dynamo DB.
- A keen awareness of architectural design patterns including eventing and microservices.
- Experience designing and integrating REST and Graph QL APIs, including webhooks and OAuth.
- A track record of leading and delivering complex initiatives involving multiple systems and partners.
- Experience with Shopify would be a bonus, but isn't essential.
- You communicate clearly and confidently with both technical and non-technical audiences.
- You take ownership, speak up when something isn't right, and work collaboratively across teams.
- You enjoy solving complex problems and improving how systems work together.
- You are proactive, open to change, and focused on quality and continuous improvement.
- You are curious about new technologies and interested in AI and emerging capabilities.
- You have a strong sense of accountability and technical excellence.
- You are confident influencing stakeholders and external partners to achieve better outcomes.
- Our Behaviours
- At Boden, how we work matters just as much as what we deliver.
- We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we've said we'll do.
- We care about doing a good job - and we care about each other.
- We're always kind, often honest, and we will push for high standards without making it heavy.
- We know what we're good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.
What We Offer
- Competitive salary & targeted annual bonus scheme
- Generous Boden clothing allowance
- 30% discount on all current clothing ranges
- 25 days holiday annual, plus Bank Holidays
- Online portal with an array of discounts on retail & entertainment
- Virtual GP Service for you and your household
- Free onsite parking and subsidised café
We want Boden to be the place everyone wants to work.
Friendly, open, understanding and supportive.
A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices.
We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.
We would like to encourage people from a diverse range of backgrounds to apply for our roles.
If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
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Operations Technical Lead employer: Boden
Boden is an excellent employer that fosters a collaborative and dynamic work culture, perfect for those passionate about merchandising. With hybrid working options, generous perks like a clothing allowance, and comprehensive holiday benefits, employees are encouraged to thrive both personally and professionally. The company prioritises employee growth, making it an ideal place for individuals looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Technical Lead
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Boden or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Boden.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Boden.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Boden that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Operations Technical Lead
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Boden.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Boden and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Boden
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Boden uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
