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- Tasks: Manage multi-site contracts in Facilities Management, focusing on maintenance and client satisfaction.
- Company: Dynamic Facilities Management provider with a focus on innovation and teamwork.
- Benefits: Competitive salary, car allowance, bonus, pension scheme, and generous holiday.
- Why this job: Join a collaborative team and make a real impact in the Facilities Management sector.
- Qualifications: Experience in building services, strong communication skills, and health & safety qualifications preferred.
- Other info: Full-time role with opportunities for professional growth and development.
The predicted salary is between 39600 - 66000 ÂŁ per year.
The Contract Manager will be responsible for the delivery of a multi-site key contract within the Facilities Management sector, primarily focused on M&E hard services. The role involves managing both planned and reactive maintenance activities in line with SFG20 maintenance schedules and wider industry standards. You will ensure full client compliance & satisfaction through effective coordination of in-house engineering teams and specialist subcontractors. This position is supported by a dedicated Assistant Contract Manager & Contract Administrator to support the day-to-day administrative and operational functions.
Key Accountabilities:
- Deliver and manage reactive maintenance, PPM & quoted works in line with contractual obligations
- Oversee service delivery and financial aspects of designated regions
- Ensure a consistent statutory and regulatory compliance approach, ensuring required standards of compliance with HSQE are met
- Submit quotations for remedial works & additional work requests from client
- Develop effective working relationships throughout the business, promoting collaboration
- Establish and maintain relationships with external clients and liaise with suppliers and sub contractors
- Actively attending sites for surveys, audits & face to face meetings as required
- Review, identify and implement improvements related to engineering resources and efficiencies in service delivery to the contract
- Actively manage and support the wider team from Engineers to Assistant Contract Manager to continually deliver the contractual requirements and grow & develop the contract team
- Conduct staff PDR’s as required
Key Attributes:
- Building Services or technical sector related qualification would be advantageous.
- Able to work on multiple tasks, under pressure and meet deadlines
- Health & Safety related qualification – e.g. SMSTS, CSCS, IOSH.
- Proficient in MS office software, word, excel
- Communicates well with management at all levels & demonstrates a “team player” approach
Package:
- Salary up to ÂŁ55,000.00 pa.
- Car Allowance + business mileage.
- Annual performance-related bonus – following completion of 12 months service.
- Workplace Pension Scheme – Employer Contribution will be 3%.
- Salary Sacrifice Pension Option
- 25 days annual holiday + bank holidays – you will be expected to save some of your 25 days to cover the shutdown period between Christmas and New Year.
- Volunteering Day
- Death in Service Scheme – your nominated persons will be entitled to 3 times salary, no medical required.
- Perkbox – with additional rewards on birthdays and work anniversaries.
- All required IT equipment for your role, including mobile phone and laptop.
- Hours of work will be full time, 8am – 5pm, 5 days per week – as a member of the management there may be occasions where you will be expected to work additional hours.
Contract Manager- FM Service Provider in Stoke-on-Trent employer: Boden Group
Contact Detail:
Boden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager- FM Service Provider in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Facilities Management sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet hiring managers or team members, make sure to highlight your experience with M&E hard services and your ability to manage multiple tasks under pressure. Bring examples of how you've successfully delivered projects or improved service delivery in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the interview that resonated with you. It shows you're genuinely interested and keeps you top of mind.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, you’ll find tips and resources to help you ace the interview process. Let’s land that job together!
We think you need these skills to ace Contract Manager- FM Service Provider in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in Facilities Management, especially with M&E hard services, and showcase any relevant qualifications or certifications you have.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to manage multiple tasks under pressure and how you can ensure client satisfaction through effective coordination.
Showcase Your Team Player Skills: We love a good team player! In your application, emphasise your experience in building effective working relationships and collaborating with both internal teams and external clients. This will show us that you can thrive in our environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Boden Group
✨Know Your Contract Management Basics
Brush up on your knowledge of contract management, especially in the Facilities Management sector. Be ready to discuss how you would handle multi-site contracts and ensure compliance with SFG20 maintenance schedules.
✨Showcase Your Teamwork Skills
Since this role involves collaboration with in-house teams and subcontractors, prepare examples that highlight your ability to work effectively in a team. Think about times when you’ve successfully coordinated with others to achieve a common goal.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss specific instances where you've managed reactive maintenance or improved service delivery. Highlight your approach to identifying issues and implementing solutions, as this will show your proactive mindset.
✨Familiarise Yourself with Health & Safety Standards
Given the importance of HSQE compliance in this role, make sure you understand relevant health and safety regulations. Be ready to talk about any qualifications you have, like SMSTS or IOSH, and how they apply to your work.