At a Glance
- Tasks: Manage operations in a complex healthcare environment, ensuring compliance and performance targets.
- Company: Join a leading organisation dedicated to healthcare excellence.
- Benefits: Competitive salary, car allowance, bonus, and a stable work environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in healthcare by leading operational teams and projects.
- Qualifications: Strong background in Hard FM or M&E, ideally in healthcare settings.
The predicted salary is between 46000 - 52000 € per year.
You will be responsible for the operational management of an FM contract across a large and complex healthcare estate. This includes ensuring compliance, meeting SLA and KPI targets, and overseeing the delivery of both planned and reactive maintenance activities.
You will lead a sizeable operational team and play a central role in maintaining service continuity within a live, critical healthcare environment.
Key Responsibilities- Oversee day-to-day Hard FM operations across the estate
- Manage and monitor operational performance against SLA and KPI targets
- Lead teams spanning Operations Managers, Helpdesk, M&E Engineers, Electricians, and Fabric and Grounds
- Drive effective delivery of PPM and reactive maintenance programmes
- Chair daily operational meetings and manage monthly performance reporting
- Attend compliance meetings covering Water, Ventilation, Electrical, and Medical Gas
- Serve as a key point of contact between operational stakeholders
- Support ongoing construction and infrastructure projects across the site
- Ensure full operational compliance within a live healthcare environment
The estate is large and operationally complex, comprising PFI and retained estate buildings, community buildings, a multi-storey car park, and live emergency and urgent care environments. The site is currently undergoing significant change, including a major cladding replacement programme, ongoing construction activity, and wider estate restructuring.
What We're Looking For- A strong Hard FM or M&E background, ideally with progression from an engineering discipline
- Experience within healthcare, NHS, PFI, or other critical environments
- Proven ability to lead and manage large operational engineering teams
- Sound knowledge of PPM, reactive maintenance, compliance, and SLA/KPI management
- Experience working within live operational healthcare settings
- The ability to challenge contractors and drive accountability across teams
- HNC, HND, or Level 4 technical qualification
- AP status in Water, Electrical, or Medical Gas is highly desirable
- Experience within PFI environments
- Familiarity with CAFM systems such as Maximo
Salary, Car allowance, Bonus, Permanent, static site-based role. To be considered, please apply with an up to date CV.
Senior Operations Manager employer: Boden Group
As a Senior Operations Manager at our healthcare estate, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive salaries, a car allowance, and a bonus structure, all while providing the opportunity to lead a dedicated team in a critical environment that is undergoing exciting changes. Our commitment to compliance and operational excellence ensures that you will be part of a meaningful mission, making a real difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their current projects and challenges, especially in the healthcare sector. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and driven performance in previous roles. Highlight your experience with compliance and maintenance programmes, as these are key in the healthcare environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Senior Operations Manager role. Highlight your background in Hard FM or M&E, especially within healthcare settings, to grab our attention.
Showcase Your Leadership Skills:We want to see how you've successfully led teams in the past. Include examples of managing operational performance and driving accountability, as this is key for the role. Don't be shy about your achievements!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to read through your experience and qualifications. We appreciate clarity!
Apply Through Our Website:For the best chance of getting noticed, make sure you apply directly through our website. This helps us keep track of your application and ensures it reaches the right people quickly.
How to prepare for a job interview at Boden Group
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of Hard FM operations, especially within healthcare settings. Brush up on your knowledge of SLA and KPI targets, as well as compliance standards relevant to the role. This will show that you’re not just familiar with the concepts but can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading large operational teams. Think about times when you’ve successfully managed diverse groups, driven accountability, or improved performance. This is your chance to demonstrate how you can inspire and motivate a team in a complex environment.
✨Be Ready for Technical Questions
Expect questions related to PPM, reactive maintenance, and compliance issues. Brush up on your technical knowledge, especially around Water, Electrical, and Medical Gas systems. Being able to discuss these topics confidently will set you apart from other candidates.
✨Understand the Site's Challenges
Research the specific challenges the estate is facing, such as the cladding replacement programme and ongoing construction activities. Showing that you understand the current operational landscape will demonstrate your proactive approach and readiness to tackle real-world issues.
