Resource Planner

Are you looking for an opportunity to grow your skills within a business that prides itself on developing and empowering its people? Boden Group deliver facilities maintenance services and project works to the Ministry of Defence and commercial clients at multiple sites in the South West and South East. We’re looking for a Resource Planner to take on a vital role in our FM Commercial department based from Tiverton.

We offer:

• 33 days holiday, inclusive of bank holidays.
• Option to Buy/Sell up to 5 days holiday per year.
• Employee rewards platform with discounts on shopping, leisure activities and utilities.
• Employee assistance program offering free counselling sessions.
• Employee Wellbeing portal.
• Cycle to Work scheme.
• Car benefit scheme.

Main Duties of this role:

• Schedule all PPM, reactive and project works, optimising workforce availability to meet client SLAs efficiently.
• Work with Small Works Managers and clients to maintain and deliver a smoothed PPM plan across contracts, ensuring labour is aligned to cost and delivery targets.
• Identify labour shortfalls and work with relevant teams to manage delivery risks, providing supporting data to adjust cost plans and models as needed.
• Monitor and mitigate risks to delivery schedules, including labour gaps and supply chain issues.
• Maximise use of in-house labour to reduce external contractor dependency.
• Support Small Works Managers with client liaison, acting as a point of contact to ensure high service standards.
• Help identify procurement improvements that enhance task delivery and customer satisfaction.
• Review performance against contract objectives and produce client reports to support contract requirements.
• Review and amend purchase orders and invoices, and lead on streamlining processes to enable timely, value-for-money invoice processing.
• Manage systems to ensure accurate KPI reporting, supporting both operational delivery and financial forecasting.
• Drive improvements in resource planning tools, systems and processes to boost delivery efficiency.
• Provide support to the FM Commercial team during absences or peak workloads to maintain performance.

Required Skills and Qualifications:

• High level of computer literacy, including management systems and Microsoft Word, Outlook, PowerPoint, and Excel.
• Ability to multitask effectively, monitoring and controlling multiple workstreams simultaneously.
• Awareness and understanding of legislation relevant to building management and facilities maintenance operations.
• Sound knowledge of health and safety requirements.

Desirable:

• Knowledge of contract Planned Preventative Maintenance (PPM) and reactive maintenance within fixed-price facilities management contracts.
• Previous experience working within a Ministry of Defence (MoD) environment.
• Business Administration Qualification.

We actively encourage applications from all sections of the community, including carers, care leavers, people with disabilities, those not in education, employment or training (NEETs), and individuals from disadvantaged or underrepresented backgrounds. We recognise the value of a diverse workforce and aim to ensure our recruitment processes are free from bias and discrimination. If you require any adjustments during the recruitment process, please let us know and we will do our best to support you. We look forward to receiving your application.