At a Glance
- Tasks: Lead a team to manage PFI contracts and ensure top-notch service delivery in healthcare.
- Company: Join a leading firm focused on public infrastructure and client relationships.
- Benefits: Competitive salary, flexible working options, and free on-site parking.
- Other info: Enjoy a supportive team environment with opportunities for professional growth.
- Why this job: Make a real impact in healthcare while optimising performance and client satisfaction.
- Qualifications: Senior-level experience in construction or facilities management, especially in healthcare.
Are you a senior FM or construction professional who can navigate complex PFI compliance while effortlessly managing high-stakes client relationships? Our client is seeking a dynamic SPC Manager to maintain and build upon a strong partnership with their healthcare client. Based full-time on-site in Norwich, you will oversee an established team of specialists, driving performance, managing lifecycle works, and ensuring that any technical or construction risks are expertly mitigated before they impact the client.
The Role
- Act as the primary lead for the PFI contract, ensuring seamless delivery of both Hard and Soft FM services across a major healthcare site.
- Protect and nurture the client relationship, building on a strong foundation established over the last four years through open, relatable, and proactive communication.
- Mitigate technical and construction risks, focusing heavily on Hard FM compliance and variations where the contract's primary challenges reside.
- Lead and develop a dedicated team of 4 direct reports, including specialists in Capital Variations, Lifecycle, Performance, and Administrative Support.
- Oversee contract governance and compliance, working alongside your performance and variation leads to protect the commercial health of the asset.
- Maintain a visible, on-site presence, driving an integrated approach across all service lines to prevent any operational degradation.
Your Skills
To be successful in the role of SPC Manager, you must possess at least two of the following three core pillars:
- A strong background in Construction or Facilities Management at a Senior Level.
- Extensive, proven experience navigating PFI/PPP contracts.
- Equivalent senior-level experience working within Healthcare environments.
Additional requirements include:
- Superb relationship-building skills: A high level of social intelligence and the ability to act as a relatable, trusted partner to the client.
- A balanced leadership style: Strong commercial/technical grit combined with a modern, people-centric approach to team management.
- Strong technical understanding: A preference for a Hard FM/technical background to effectively address engineering and infrastructure risks.
What’s In It For You?
This role offers the chance to inherit a contract that is already performing exceptionally well, allowing you to focus on optimization and strategic relationship management. Benefits include:
- A competitive salary of £90,000 to £95,000 (depending on experience).
- Free on-site parking at a premier Norwich facility.
- Standard working hours: Monday to Friday, 9:00 AM – 5:30 PM (with standard 1-hour lunch, flexible to 5:00 PM finish with a 30-minute lunch).
- Discretionary flexible working: The potential for 1 day per week working from home once embedded, based on performance (non-contractual).
- The opportunity to manage a crucial public infrastructure asset alongside an established, structured support team.
How to Apply?
To apply for the position of SPC Manager, click ‘Apply Now’ and send your CV directly to Michael McAllister. Interviews are being arranged swiftly—secure your opportunity to lead this high-profile contract today.
SPC Manager in Norwich employer: Boden Group
Join a leading healthcare facilities management team in Norwich as an SPC Manager, where you will thrive in a supportive work culture that prioritises professional growth and development. Enjoy competitive remuneration, flexible working options, and the chance to manage a high-performing contract while fostering strong client relationships in a dynamic environment. With a focus on collaboration and innovation, this role offers a unique opportunity to make a meaningful impact in public infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land SPC Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and facilities management sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online forums to make those valuable connections.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. We want you to be able to discuss how your experience aligns with their needs, especially around PFI compliance and client relationship management. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As an SPC Manager, building relationships is key. We suggest doing mock interviews with friends or mentors to refine your ability to convey your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about making a difference in the healthcare sector.
We think you need these skills to ace SPC Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the SPC Manager role. Highlight your experience in PFI contracts and any relevant healthcare projects. We want to see how your background aligns with what we're looking for!
Showcase Your Relationship Skills:Since building strong client relationships is key, include examples of how you've successfully managed client interactions in the past. We love seeing those relatable communication skills shine through!
Highlight Leadership Experience:As you'll be leading a team, it's important to showcase your leadership style. Share specific instances where you've developed or supported your team, especially in a technical or construction context.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us quickly. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Boden Group
✨Know Your PFI Inside Out
Make sure you brush up on your knowledge of PFI contracts and compliance. Understand the nuances of Hard and Soft FM services, as well as any recent changes in regulations that might affect the healthcare sector. This will show your potential employer that you're not just familiar with the basics but are ready to tackle the complexities head-on.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Think about specific situations where your communication skills made a difference. Being relatable and trustworthy is key for this role, so highlight your social intelligence during the interview.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and how you've managed teams in high-pressure environments. Share stories that illustrate your balanced approach—how you combine technical know-how with a people-centric attitude. This will resonate well with the interviewers looking for someone who can lead a dedicated team effectively.
✨Prepare for Technical Questions
Since the role requires a strong technical understanding, anticipate questions related to engineering and infrastructure risks. Brush up on relevant technical concepts and be prepared to discuss how you've mitigated risks in previous roles. Showing confidence in your technical knowledge will set you apart from other candidates.
