At a Glance
- Tasks: Lead and manage facilities services in a dynamic, high-profile environment.
- Company: Boden Group, known for its commitment to excellence in facilities management.
- Benefits: Opportunity to make a real impact and develop your career in a hands-on role.
- Other info: Ideal for those who enjoy a varied workday and building client relationships.
- Why this job: Take ownership of service delivery and thrive in a fast-paced operational setting.
- Qualifications: Experience in Facilities Management and strong contractor management skills.
The predicted salary is between 47500 - 47500 £ per year.
Boden Group are recruiting for an experienced Facilities Manager to lead the delivery of hard and soft FM services across a high-profile operational environment. This is a great opportunity for a confident FM professional who enjoys taking ownership, managing service delivery, building strong client relationships and ensuring a safe, compliant and well-run site. The role would suit someone with experience across complex facilities, ideally public-facing or high-footfall environment.
As Facilities Manager, you will be responsible for overseeing day-to-day FM operations, ensuring services are delivered safely, efficiently and in line with agreed standards. You will manage contractors, support staff, planned and reactive maintenance, compliance requirements, service performance and client communication, while identifying opportunities to improve service delivery.
Key Responsibilities- Oversee the delivery of hard and soft facilities services.
- Ensure compliance with health, safety, environmental and quality standards.
- Manage KPIs, SLAs and contract deliverables.
- Coordinate onsite contractors and support teams.
- Oversee planned preventive maintenance and reactive works.
- Audit contractor performance and safe systems of work.
- Build and maintain strong client relationships.
- Support budget control, P&L management and service improvement.
- Significant experience in Facilities Management.
- Strong knowledge of hard and soft services.
- Experience managing FM contracts or operational service contracts.
- Strong contractor management experience.
- Good understanding of health and safety requirements.
- Knowledge of SFG20 or similar maintenance standards.
- Excellent planning, organisation and communication skills.
- A customer-focused approach and confidence working with stakeholders at all levels.
- Experience in a transport, airport, station, infrastructure or high-footfall environment would be highly desirable.
This is a hands-on FM role in a busy, operational environment where no two days are the same. You will have the chance to take ownership of service delivery, lead from the front and make a genuine impact across a key site. Apply now or contact Boden Group for a confidential conversation.
Facilities Manager in Luton employer: Boden Group
Contact Detail:
Boden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Luton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with hard and soft services. Share specific examples of how you've improved service delivery or managed contractors effectively.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process to open. Reach out to the company through our website, express your interest, and ask if they’d consider you for future opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for the unexpected! In facilities management, no two days are the same, so be ready to discuss how you handle challenges. Think of scenarios where you’ve had to adapt quickly or manage crises, and be prepared to share those stories during interviews.
We think you need these skills to ace Facilities Manager in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing hard and soft FM services, and don’t forget to mention any relevant projects or achievements that showcase your skills in a high-footfall environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience with compliance, contractor management, and building client relationships. Keep it engaging and personal!
Showcase Your Soft Skills: While technical skills are important, don’t underestimate the power of soft skills. Make sure to highlight your communication, planning, and organisational abilities. We want to see how you can build strong relationships and manage teams effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Boden Group
✨Know Your FM Basics
Brush up on your knowledge of hard and soft facilities management services. Be ready to discuss specific examples from your past experience that demonstrate your understanding of compliance, health and safety standards, and how you've managed contractors effectively.
✨Showcase Your Client Relationship Skills
Prepare to talk about how you've built and maintained strong client relationships in previous roles. Think of specific instances where your communication skills made a difference, especially in high-footfall environments or public-facing situations.
✨Demonstrate Problem-Solving Abilities
Be ready to share examples of how you've identified opportunities for service improvement or handled unexpected challenges. Highlight your proactive approach to managing planned and reactive maintenance, and how you ensure service delivery meets agreed standards.
✨Familiarise Yourself with KPIs and SLAs
Understand the key performance indicators and service level agreements relevant to facilities management. Be prepared to discuss how you've managed these metrics in the past and how you plan to ensure compliance and performance in this new role.