At a Glance
- Tasks: Lead and develop operational teams while driving service standards and client satisfaction.
- Company: Join a leading facilities management provider with a focus on excellence.
- Benefits: Enjoy autonomy, visibility, and the chance to make a real impact.
- Other info: Opportunity for career growth and to build strong relationships with clients.
- Why this job: Perfect for those who thrive in dynamic environments and want to lead teams effectively.
- Qualifications: Strong experience in facilities management and confident leadership skills.
The predicted salary is between 51000 - 51000 £ per year.
Boden Group are working with a leading facilities services provider to recruit a General Manager across London and the South. This is a senior operational leadership role, responsible for driving service standards, commercial performance, team development and client satisfaction across a regional portfolio.
This would suit someone who enjoys being close to the detail, leading teams properly, managing financial performance and making sure contracts are running efficiently, safely and profitably.
The Role
- Leading and developing regional operational teams across multiple contracts
- Driving service standards and ensuring client expectations are consistently met
- Managing budgets, P&L performance, cost control and margin improvement
- Supporting growth, retention and new business opportunities
- Overseeing quality assurance, compliance and service improvement
- Managing recruitment, training, appraisals and development across the management structure
- Building strong relationships with internal teams, clients and key stakeholders
- Ensuring health, safety and company procedures are followed across all sites
What We’re Looking For
- Strong experience in facilities management, support services or outsourced service delivery
- A confident people leader with experience managing managers or multi-site teams
- Commercial awareness, including budget management, cost control and P&L responsibility
- Strong client-facing skills with the ability to build trust and solve problems quickly
- A hands-on, proactive approach with good communication and organisation
- Someone who can take ownership, set standards and keep teams accountable
This is a great opportunity for an experienced regional leader who wants autonomy, visibility and the chance to make a real impact across a busy London and South portfolio.
To find out more, contact Boden Group in confidence or apply to this advert.
Regional Account Director in London employer: Boden Group
As an Operations Manager in London, you will be part of a leading Facilities Management provider renowned for its commitment to operational excellence and employee development. The company fosters a collaborative work culture that values innovation and technical expertise, offering competitive salaries, car allowances, and paid overtime, alongside structured career progression opportunities including specialised training. Join a dynamic team where your leadership skills will thrive in a prestigious, mission-critical environment, ensuring both personal and professional growth.
