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- Tasks: Manage daily scheduling for engineers and handle maintenance requests efficiently.
- Company: Dynamic recruitment agency based in Leeds with a focus on client support.
- Benefits: Enjoy 24 days of annual leave, employee discounts, gym memberships, and life cover.
- Why this job: Join a supportive team and make a real difference in client service.
- Qualifications: Experience in planning, scheduling, or helpdesk roles is preferred.
- Other info: Permanent, full-time position with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a Helpdesk/Contract Support in Leeds for a permanent, full-time position. The candidate will manage daily scheduling for engineers, handle maintenance requests, and ensure efficient resource allocation while maintaining high standards of service.
Experience in planning, scheduling, or helpdesk roles is desired.
This position offers 24 days of annual leave, employee discounts, and various benefits including gym memberships and life cover.
Helpdesk & Scheduling Coordinator — Planning & Client Support in Leeds employer: Boden Group
Contact Detail:
Boden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk & Scheduling Coordinator — Planning & Client Support in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to helpdesk and scheduling roles. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to chat with potential employers, highlight your experience in managing schedules and handling maintenance requests. Make it clear that you can keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you nail that interview and land the job you want.
We think you need these skills to ace Helpdesk & Scheduling Coordinator — Planning & Client Support in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in planning, scheduling, or helpdesk roles. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk & Scheduling Coordinator role. Share specific examples of how you've managed scheduling or handled maintenance requests in the past.
Showcase Your Communication Skills: Since this role involves client support, it’s crucial to demonstrate your communication skills. In your application, highlight any experiences where you’ve effectively communicated with clients or team members to resolve issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Boden Group
✨Know Your Scheduling Tools
Familiarise yourself with common scheduling software and tools that are used in helpdesk roles. Be ready to discuss your experience with these tools and how you’ve used them to manage resources effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled maintenance requests or scheduling conflicts in the past. Highlight your ability to think on your feet and provide solutions quickly, as this is crucial for the role.
✨Understand the Company Culture
Research the recruitment agency and understand their values and work culture. This will help you tailor your responses to align with what they’re looking for in a candidate, showing that you’re a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals and values.
