At a Glance
- Tasks: Lead and manage operations for a major new workplace campus in South West London.
- Company: Join a dynamic team at a flagship corporate office environment.
- Benefits: Competitive salary of £80,000 plus benefits and career growth opportunities.
- Other info: Exciting opportunity to shape a vibrant workplace for 3,000 people.
- Why this job: Be at the forefront of operational excellence in a high-profile leadership role.
- Qualifications: Proven experience in facilities management and strong leadership skills.
The predicted salary is between 80000 - 80000 £ per year.
Boden Group are supporting a confidential client with the appointment of a Site Operations Director for a major new workplace campus in South West London. This is a high-profile, site-based leadership role, responsible for mobilising, stabilising and leading the day-to-day operation of a complex, multi-building corporate office environment. The site will support around 3,000 people and will require a senior FM leader who can bring structure, pace, visibility and confidence from day one. The role will take ownership of integrated facilities management across hard services, soft services, workplace experience, compliance, commercial performance, service partners, managing agent interfaces and senior stakeholder relationships. This is not a business-as-usual FM role. It is a chance to lead a flagship new site through mobilisation and into long-term operational excellence.
Key responsibilities
- Lead the mobilisation and stabilisation of a major new workplace campus.
- Take full operational ownership across multiple buildings and user groups.
- Act as the senior site escalation point for service delivery, stakeholders, tenants and managing agents.
- Lead IFM delivery across hard services, soft services, workplace experience, security, cleaning, catering, reception, logistics and technical services.
- Manage site budgets.
Director of Operations employer: Boden Group
As a Site Operations Director at our major new workplace campus in South West London, you will join a dynamic and innovative environment that prioritises employee well-being and professional growth. We offer competitive salaries, comprehensive benefits, and a collaborative work culture that encourages leadership and initiative, making it an ideal place for those looking to make a significant impact in a high-profile role. With opportunities for career advancement and the chance to shape the future of a flagship site, this position is perfect for ambitious professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Director of Operations role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your experience in managing complex operations. This will help you showcase how you can lead their new workplace campus to success.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. Tailor your application to highlight your experience in integrated facilities management and your ability to handle multiple buildings and user groups.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can bring structure and pace to their operations.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Director of Operations role. Highlight your experience in managing complex environments and leading teams, as this will show us you’re the right fit for our high-profile site.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about this role and how your skills align with our needs. Be specific about your achievements in facilities management and how you can bring structure and pace to our new campus.
Showcase Leadership Skills:We want to see your leadership style! Use examples from your past roles to demonstrate how you've successfully mobilised teams and managed stakeholder relationships. This will help us understand how you can lead our operations effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Boden Group
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of integrated facilities management. Familiarise yourself with both hard and soft services, as well as workplace experience strategies. This will help you demonstrate your expertise and show that you’re ready to take ownership from day one.
✨Showcase Leadership Experience
Prepare examples of your past leadership roles, especially in complex environments. Highlight how you've mobilised teams or managed multi-building operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Understand Stakeholder Management
Since this role involves managing senior stakeholders and service partners, be ready to discuss your approach to building relationships. Think of specific instances where you’ve successfully navigated challenges with stakeholders and how you ensured smooth communication and collaboration.
✨Demonstrate a Vision for Operational Excellence
Articulate your vision for leading a flagship site towards operational excellence. Discuss innovative ideas you have for enhancing workplace experience and compliance. This shows that you’re not just about maintaining the status quo but are eager to drive improvements.
