An experienced Client Commercial Team Leader is required to lead a specialist team responsible for contract renewals, remedial quotations and sales administration from a Birmingham office.
Interested in this role You can find all the relevant information in the description below.
You’ll manage three renewal coordinators within a wider nine-person sales division, combining hands‑on commercial leadership with team development, client engagement and responsibility for improving renewal and quotation performance.
The Role
As The Client Commercial Team Leader, You'll
- Lead and develop a team managing contract renewals, quotations and sales administration.
- Oversee the end‑to‑end renewal process and ensure upcoming expirations are proactively managed.
- Review contract terms, pricing adjustments and scope changes ahead of renewal.
- Manage remedial quotations, pricing processes and approval workflows.
- Monitor renewal pipelines, conversion rates, sales performance and commercial reporting.
- Act as an escalation point for complex negotiations and commercial discussions.
- Work with finance and operations to support forecasting, profitability and contract delivery.
- Improve renewal and quoting processes, CRM usage and commercial data accuracy.
About You
- Experience within contract management, commercial operations or facilities management.
- Proven supervisory or management experience with responsibility for team performance.
- Strong knowledge of commercial contracts, pricing and estimating principles.
- Experience managing contract renewals, quotations or similar commercial processes.
- Strong negotiation skills with the ability to balance client requirements and profitability.
- Experience using CRM systems, Microsoft Office and particularly Excel.
- Excellent client-facing, communication and stakeholder management skills.
- Fire protection or sprinkler industry experience would be advantageous.
What's in it for You?
£45,000–£52,000 salary, depending on experience.
- 25 days’ annual leave plus bank holidays.
- Option to purchase five additional days’ holiday.
- Contributory company pension scheme.
- Life assurance and healthcare scheme.
- Permanent, Monday‑to‑Friday position.
- On‑site parking at the Birmingham office.
This is an office‑based position in Birmingham, with responsibility for a specialist commercial team supporting contract retention and revenue growth.
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Client Commercial Team Leader employer: Boden Group
Boden Group is an exceptional employer, offering a dynamic work environment in Weybridge where you can truly make an impact as a Workplace Manager. With a focus on employee engagement and a supportive culture, you'll have the opportunity to develop your skills while enjoying a flexible work schedule that includes 4 days on-site and 1 day working from home. Join us to be part of a global organisation that values proactive individuals who take ownership and foster a vibrant workplace experience.
