At a Glance
- Tasks: Lead system implementation, drive operational improvements, and deliver user training.
- Company: Join a leading company in industrial services and Facilities Management.
- Benefits: Competitive salary, car allowance, performance bonus, and hybrid working.
- Other info: Enjoy autonomy and career growth in a collaborative environment.
- Why this job: Shape the future of CAFM applications and make a real impact.
- Qualifications: Experience in CAFM systems and advanced Excel skills required.
Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites). This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis. As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide.
The Role
- Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards.
- Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites.
- Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation.
- Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights.
You
- Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle. Relevant experience is desirable: Experience in CAFM, FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge.
- Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable.
- Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders.
- Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe.
What's in it for you?
This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects. The position offers:
- A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate).
- A £5,000 car allowance and a performance-related bonus scheme worth up to 20%.
- A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations).
- Direct influence on high-profile operational projects that enhance business efficiency.
Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click ‘Apply Now’ and send your CV to Olivia Blake. Interviews are taking place now, so don’t miss your chance to secure this impactful role.
CAFM Specialist in Birmingham employer: Boden Group
Join a leading company in the industrial services and Facilities Management sector, where you will have the opportunity to make a significant impact as a CAFM Specialist based in Coventry. With a strong focus on operational excellence and innovative technology, the company fosters a collaborative work culture that encourages employee growth through direct involvement in high-profile projects and comprehensive training. Enjoy a competitive salary, flexible working arrangements, and the chance to shape the future of service delivery across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land CAFM Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company and its CAFM systems. Show them you’re not just another candidate; demonstrate your passion for operational excellence and how you can drive improvements.
✨Tip Number 3
Practice your responses to common interview questions, especially around data analysis and user training. We want you to sound confident and knowledgeable about your skills and experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making an impact.
We think you need these skills to ace CAFM Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the CAFM Specialist role. Highlight your operational expertise and any relevant experience in CAFM systems to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven operational improvements or managed data effectively in previous positions.
Show Off Your Data Skills:Since advanced Excel skills are key for this role, don’t shy away from showcasing your proficiency. Mention any specific tools or techniques you’ve used, like Pivot Tables or Power Query, to impress us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Boden Group
✨Know Your CAFM Inside Out
Make sure you have a solid understanding of CAFM systems and their operational impact. Brush up on the specific platform mentioned in the job description, as well as any relevant tools like Salesforce or advanced Excel functions. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex information in the past, especially in training or support scenarios. This will highlight your ability to bridge gaps between teams.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to system implementation or operational improvement. Think through potential challenges you might face and how you would address them. This shows your problem-solving skills and readiness to tackle real-world issues.
✨Demonstrate Your Flexibility and Mobility
Since the role requires travel across various UK sites, be prepared to discuss your willingness to adapt to different environments. Share any previous experiences where you've successfully managed multiple locations or projects, showcasing your organisational skills and flexibility.
