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- Tasks: Manage day-to-day facilities services, ensuring quality and safety standards are met.
- Company: Dynamic facilities management company based in North London.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Lead innovative projects and make a real difference in service delivery.
- Qualifications: Experience in account management and strong leadership skills required.
- Other info: Office-based role with travel across North London; full security screening needed.
The predicted salary is between 65000 - 70000 £ per year.
Account Manager/ Contracts Manager Facilities Management North London Based Account Manager/ Contracts Manager What will you deliver? * Responsible for the day-to-day management of the service delivery of facilities including the financial, safety and quality performance elements of the contract. * Provide a safe and healthy environment and working conditions for all employees. * Comply with all policies/procedures to ensure timely and effectively implementation. * Ensure contractual commitments are met in accordance with contract SLA’s / KPIs and other requirements detailed within the contract documentation. * Drive quality, innovation and continuous improvement * Promote an open and direct management style that encourages progress and development with team members and client stakeholders * Ensure financial policies and processes are effectively communicated, implemented and monitored. * To be customer focused within all areas of operational activities and maximise relationships with clients. * Ensure the contracts are staffed by fully competent properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place. * Deliver effective communication through competent advice, leadership and direct contribution to client management meetings, briefings, consultation forums, correspondence and monthly and ad-hoc reporting, as appropriate. On Offer: * Salary: £65–70k+ Car/ Car allowance * Office-based in North London with site travel also in North London. * Full security screening/ DBS check required
Account Manager- Facilities Management employer: Boden Group
Contact Detail:
Boden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager- Facilities Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to get your name out there.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to shine! Understand their values and how they align with your experience in managing contracts and service delivery. Tailor your answers to show you’re the perfect fit.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples where you drove quality and innovation. We love numbers, so if you can quantify your success, even better! It’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We recommend reiterating your enthusiasm for the role and mentioning something specific from the interview to keep you fresh in their minds.
We think you need these skills to ace Account Manager- Facilities Management
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you’ve got a solid grasp of the job requirements. Check that your experience and qualifications align with what we’re looking for in an Account Manager. This will help you tailor your application to show us you’re the right fit!
Showcase Your Skills: When you’re putting together your application, highlight your relevant skills and experiences. We want to see how you’ve managed service delivery, driven quality, and built strong client relationships in the past. Use specific examples to make your case!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’d be a great addition to our team by sticking to the key points that matter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Boden Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Account Manager in Facilities Management. Familiarise yourself with key terms like SLAs, KPIs, and service delivery. This will help you speak confidently about how your experience aligns with the job requirements.
✨Showcase Your Leadership Skills
Since the role involves managing teams and client relationships, be ready to share examples of how you've successfully led teams or improved client satisfaction in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company's approach to facilities management, their team culture, and how they measure success. This shows you're genuinely interested and helps you assess if the company is the right fit for you.
✨Dress the Part
Even though the role is office-based, first impressions matter. Dress professionally to convey that you take the opportunity seriously. A smart appearance can set a positive tone for the rest of the interview.