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- Tasks: Lead and motivate teams while managing client relationships and driving service excellence.
- Company: Fast-growing facilities management provider with a people-first culture.
- Benefits: Competitive salary, car allowance, and opportunities for career progression.
- Other info: Hands-on role with diverse challenges and excellent growth potential.
- Why this job: Take ownership of high-profile contracts and make a real impact in a dynamic environment.
- Qualifications: Experience in account management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Ready to take ownership of a high-profile contract within a fast-growing FM environment? An established and rapidly expanding facilities management provider is looking for an Account Manager to lead a cleaning contract across multiple sites. This is a people-first business with a strong culture, real career progression, and a genuine commitment to doing things the right way.
The role: You’ll oversee a large-scale operation, managing multiple sites and a team of 50+, driving service excellence, compliance, and client satisfaction. This is a hands-on leadership role where no two days are the same.
What you’ll be doing:
- Leading, developing and motivating operational teams
- Managing client relationships and contract performance
- Driving service quality, audits, and compliance
- Identifying improvements, efficiencies, and growth opportunities
- Overseeing budgets, reporting, and forecasting
What we’re looking for:
- Proven experience in contract or account management (FM / cleaning preferred)
- Strong leadership and stakeholder management skills
- Financial awareness and commercial mindset
- Solid Health
Account Manager employer: Boden Group
Contact Detail:
Boden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about people-first leadership, think about how you can demonstrate your commitment to team development and client satisfaction during your chat with potential employers.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you've driven service excellence or improved contract performance. Numbers speak volumes, so if you can quantify your successes, do it!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in contract management and any relevant achievements in facilities management or cleaning. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you've successfully managed teams in the past. Let us know why you're passionate about this role and what makes you a great fit for our people-first culture.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Instead, focus on your achievements and the impact you’ve made in previous roles. Numbers speak volumes, so if you’ve improved client satisfaction or driven efficiencies, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Boden Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the facilities management sector, especially in cleaning services. Brush up on key terms and trends, and be ready to discuss how your experience aligns with the role's requirements.
✨Showcase Your Leadership Skills
As an Account Manager, you'll need to lead a large team. Prepare examples of how you've successfully motivated and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Client Relationship Focus
This role involves managing client relationships, so be prepared to discuss how you've built and maintained strong partnerships in previous roles. Highlight any specific strategies you've used to ensure client satisfaction and contract performance.
✨Financial Acumen is Key
Since the role requires overseeing budgets and financial reporting, brush up on your financial knowledge. Be ready to discuss how you've managed budgets in the past and any experience you have with forecasting or identifying growth opportunities.