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- Tasks: Deliver and assemble furniture while providing top-notch customer service.
- Company: Join a prestigious brand known for outstanding customer satisfaction.
- Benefits: Enjoy a competitive salary, generous staff discounts, and a pension scheme.
- Why this job: Be the face of our brand and create memorable customer experiences.
- Qualifications: Strong communication skills and experience in flat pack assembly required.
- Other info: Friendly work environment with opportunities for skill development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As part of the delivery team you will be the last point of contact with the customer and so you will need to have excellent communication skills, be of high presentation and act professionally at all times when representing our prestigious brand. We are looking for people who can demonstrate a passion for delivering outstanding customer satisfaction, have a positive \’can do\’ attitude and are willing to go the extra mile to ensure our customers achieve a level of service from their delivery that is consistent with the high standards of service we achieve when they order. In this role you will work both independently and in a multiple person team to deliver a first class home or business delivery service. We expect our customers to receive a positive customer experience each and every time. You will always strive to exceed the customer expectations building on an already established and respected relationship.
Key Responsibilities
- Meet and where possible exceed customer expectations in the delivery and installation of their furniture.
- Construct furniture items on-site or in customer’s homes as per our customer contract guidelines, removing waste packaging and returning it to the for appropriate waste disposal.
- Ensure first class customer service is experienced at all times.
- Ensure all documentation is completed and returned accurately at the end of each journey.
- Report any discrepancies to the General Manager as soon as they are identified.
Experience & Qualifications
- Outstanding communication skills targeted at handling customers face to face and over the phone.
- Exceptional time management, working to tight deadlines.
- Previous experience in assembling flat pack furniture.
- Capability of working well under pressure.
- Proven ability to exhibit great attention to detail.
- A great team player.
Due to the nature of the work heavy lifting is required. This includes safely carrying and assembling furniture. It is therefore essential that the successful applicant is capable to carry out this nature of work. We really value our people and offer a friendly working environment, a focus on developing your skills and a competitive salary. Benefits include generous staff discount and access to a company pension scheme with employer contributions. If you feel that you have what it takes to support BoConcept in delivering a world class service then we would love to hear from you. Job Types: Part-time, Permanent
Contact
To apply, please send us your CV and a cover letter explaining why you feel you will be great in this role to brsi@boconcept.co.uk
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Warehouse, Delivery & Assembly Operative employer: BoConcept Crusardi
Contact Detail:
BoConcept Crusardi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse, Delivery & Assembly Operative
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the brand, it’s crucial to convey your passion for customer satisfaction clearly and confidently during the interview.
✨Tip Number 3
Show off your problem-solving skills. Be ready to share examples of how you've gone the extra mile in previous roles, especially when it comes to delivering great service or handling challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Warehouse, Delivery & Assembly Operative
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV highlights your relevant experience, especially in customer service and furniture assembly. We want to see how you've gone the extra mile in previous roles, so don’t hold back!
Personalise Your Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about delivering outstanding customer satisfaction and how your positive attitude aligns with our brand values. Make it personal!
Show Off Your Communication Skills: Since you'll be the face of our brand, it's crucial to demonstrate your excellent communication skills. Use clear and professional language in your application, and maybe even share a quick story that showcases your ability to connect with customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BoConcept Crusardi
✨Show Off Your Communication Skills
Since this role involves direct interaction with customers, it's crucial to demonstrate your communication skills during the interview. Practice clear and confident responses, and be ready to share examples of how you've successfully handled customer interactions in the past.
✨Dress to Impress
Presentation matters! Make sure you dress smartly for the interview to reflect the professional image of the brand. A neat appearance shows that you take the opportunity seriously and understand the importance of representing the company well.
✨Demonstrate Your 'Can Do' Attitude
Employers love a positive attitude! Be prepared to discuss times when you've gone the extra mile for customers or tackled challenges head-on. This will show that you're not just looking to meet expectations but exceed them.
✨Highlight Your Teamwork Experience
This role requires both independent work and teamwork. Share specific examples of how you've successfully collaborated with others in previous jobs. Emphasising your ability to work well in a team will reassure them that you can contribute positively to their delivery team.