Sales Associate - Guest Specialist
Sales Associate - Guest Specialist

Sales Associate - Guest Specialist

York Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers and assist with their home furnishing needs in a fun retail environment.
  • Company: Join Bob's Discount Furniture, a leader in the retail industry known for its honest pricing.
  • Benefits: Enjoy competitive pay, health coverage, generous discounts, and paid time off including your birthday!
  • Why this job: Be part of a supportive team culture focused on customer satisfaction and personal growth.
  • Qualifications: Energetic individuals with strong communication skills; sales experience is a plus but not required.
  • Other info: Flexible retail schedule with opportunities for advancement and unique employee support programs.

The predicted salary is between 24000 - 36000 £ per year.

Our Retail Guest Experience Specialists are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement!

As champions of the "Bob's Way", our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience.

At Bob's, we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth, we offer a fun and team oriented work environment and great benefits!

The Benefits and Perks:
  • A competitive Hourly Advance / Draw vs Commission pay structure with bonus potential!
  • National Health, Dental and Vision coverage
  • Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance
  • 401(k) Profit Sharing Plan - Generous Company match!
  • Paid Personal/Sick Days
  • Paid Vacation, Sick Days, Holidays and your Birthday!
  • Employee Assistance Program
  • Generous Employee Discount
  • The flexibility of working a Retail Schedule (weekends, evenings & holidays)
  • Bob's Bail Out Program for pay advances
  • Bob's Helping Hand Program for unexpected extraordinary expenses

Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees.

Job Responsibilities:
  • Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
  • Provide world class customer service and offer customers an unforgettable shopping experience
  • Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
  • Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale
  • Generating sales through a low pressure consultative approach
Required Qualifications:
  • Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!
  • Ability to network and build relationships with customers
  • Competitive, goal oriented nature with the ability to work well in a team environment
  • Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either/or for Part Time), and most holidays.
  • Basic computer skills
  • Previous sales experience in retail commission based sales environment is a plus, but not required
  • Strong organizational skills

It is the policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

Sales Associate - Guest Specialist employer: Bob's Discount Furniture

At Bob's Discount Furniture, we pride ourselves on fostering a vibrant and supportive work culture that prioritises your success and professional growth. As a Sales Associate - Guest Specialist, you'll enjoy competitive pay, comprehensive health benefits, and a generous employee discount, all while working in a fun, team-oriented environment that values honesty and customer satisfaction. With flexible scheduling and unique support programs like Bob's Bail Out and Helping Hand, we ensure our employees feel valued and empowered to thrive both personally and professionally.
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Contact Detail:

Bob's Discount Furniture Recruiting Team

talentacquistionteam@mybobs.com

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Associate - Guest Specialist

✨Tip Number 1

Familiarise yourself with the 'Bob's Way' philosophy. Understanding their approach to customer service and sales will help you align your responses during interviews, showcasing that you are a good fit for their team.

✨Tip Number 2

Practice your interpersonal skills by engaging with friends or family in mock sales scenarios. This will help you become more comfortable with building rapport and demonstrating product knowledge, which are key aspects of the role.

✨Tip Number 3

Network within the retail community or attend local events related to home furnishings. Building connections can provide insights into the industry and may even lead to referrals or recommendations for the position.

✨Tip Number 4

Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on weekends and holidays, showing that you are open to this schedule can set you apart from other candidates.

We think you need these skills to ace Sales Associate - Guest Specialist

Exceptional Interpersonal Skills
Strong Listening Skills
Excellent Communication Skills
Customer Service Orientation
Sales Techniques
Networking Abilities
Relationship Building
Organisational Skills
Flexibility in Working Hours
Basic Computer Skills
Goal-Oriented Mindset
Team Collaboration
Bilingual Communication (a plus)

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Associate - Guest Specialist position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide exceptional guest experiences.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of 'Bob's Way' that resonate with you and explain how your background makes you a great fit for their team-oriented environment.

Showcase Your Interpersonal Skills: Since the role requires strong interpersonal and communication skills, consider including examples in your application that demonstrate your ability to build rapport with customers and work effectively in a team setting.

How to prepare for a job interview at Bob's Discount Furniture

✨Showcase Your Customer Service Skills

As a Sales Associate - Guest Specialist, your ability to provide exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, focusing on your interpersonal skills and how you made their experience enjoyable.

✨Demonstrate Product Knowledge

Familiarise yourself with the types of products Bob's Discount Furniture offers. Being able to discuss features and benefits confidently will show that you're prepared and genuinely interested in helping customers with their home furnishing needs.

✨Emphasise Teamwork and Flexibility

Highlight your ability to work well in a team environment and your flexibility regarding working hours. Mention any previous experiences where you collaborated with colleagues to achieve sales goals or enhance customer satisfaction.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving abilities and how you handle challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your thought process clearly.

Sales Associate - Guest Specialist
Bob's Discount Furniture
B
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