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- Tasks: Assist customers with their home furnishing needs and provide exceptional service.
- Company: Join Bob's Discount Furniture, a leader in the retail industry known for its honest pricing.
- Benefits: Enjoy competitive pay, health coverage, generous discounts, and flexible scheduling.
- Why this job: Be part of a fun team culture focused on personal success and career growth.
- Qualifications: Energetic individuals with strong communication skills; retail experience is a plus.
- Other info: Opportunities for bonuses and unique employee support programs available.
The predicted salary is between 21600 - 36000 £ per year.
Our Retail Guest Experience Specialists are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement!
As champions of the "Bob's Way" our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience.
The Benefits and Perks:
- A competitive Hourly Advance / Draw vs Commission pay structure with bonus potential!
- National Health, Dental and Vision coverage
- Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance
- 401(k) Profit Sharing Plan - Generous Company match!
- Paid Personal/Sick Days
- Paid Vacation, Sick Days, Holidays and your Birthday!
- Employee Assistance Program
- Generous Employee Discount
- Flexibility of working a Retail Schedule (weekends, evenings & holidays)
- Bob's Bail Out Program for pay advances
- Bob's Helping Hand Program for unexpected expenses
Job Responsibilities:
- Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
- Provide world class customer service and offer customers an unforgettable shopping experience
- Build rapport with clients, earning their business through exceptional product knowledge, strong interpersonal skills, and excellent listening skills
- Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale
- Generating sales through a low pressure consultative approach
Required Qualifications:
- Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!
- Ability to network and build relationships with customers
- Competitive, goal oriented nature with the ability to work well in a team environment
- Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either/or for Part Time), and most holidays
- Basic computer skills
- Previous sales experience in retail commission based sales environment is a plus, but not required
- Strong organizational skills
It is the policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Retail Sales Associate - Guest Specialist employer: Bob's Discount Furniture
Contact Detail:
Bob's Discount Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - Guest Specialist
✨Tip Number 1
Familiarise yourself with 'Bob's Way' and the company's values. Understanding their approach to customer service and sales will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable with greeting customers and uncovering their needs, which is crucial for a Retail Sales Associate.
✨Tip Number 3
Network within your community or online to build relationships that could lead to referrals. The ability to develop a customer base through networking is key for success in this role, so start making connections now!
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on weekends and holidays, showing that you're open to this will make you a more attractive candidate.
We think you need these skills to ace Retail Sales Associate - Guest Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Retail Sales Associate - Guest Specialist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your sales abilities and interpersonal skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Bob's Discount Furniture that resonate with you, such as their commitment to customer service and team-oriented environment. Make sure to explain why you would be a great fit for the team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Bob's Discount Furniture
✨Show Your Passion for Customer Service
As a Retail Sales Associate, your role revolves around providing exceptional customer service. Make sure to express your enthusiasm for helping customers and share any relevant experiences where you went above and beyond to assist someone.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of products Bob's Discount Furniture offers. During the interview, highlight your ability to learn quickly and your eagerness to understand the product range, as this will show your commitment to providing informed assistance to customers.
✨Emphasise Teamwork Skills
Bob's values a team-oriented environment, so be prepared to discuss how you've successfully worked in teams in the past. Share examples of how collaboration has led to achieving goals or enhancing customer experiences.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think about scenarios where you had to resolve conflicts or meet customer needs creatively. Practising these responses can help you feel more confident during the interview.
