Customer Service Representative

Customer Service Representative

Full-Time 22000 - 26000 € / year (est.) No home office possible
BOBRICK WASHROOM EQUIPMENT .

At a Glance

  • Tasks: Support logistics by handling inquiries, processing orders, and maintaining records.
  • Company: Join Thrislington Cubicles, a leader in custom toilet cubicle manufacturing.
  • Benefits: Enjoy competitive pay, a supportive team, and opportunities for growth.
  • Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
  • Why this job: Be part of a legacy brand with a commitment to quality and craftsmanship.
  • Qualifications: Strong communication skills and a knack for organisation.

The predicted salary is between 22000 - 26000 € per year.

At Thrislington Cubicles, we've been crafting the worlds best toilet cubicles from our UK-based factory since the 1960s. With over 50 years of experience, we have developed a reputation for delivering precision-engineered, hand-finished products that are custom-built for each individual space. Many of our team members have been with us for decades, and their expertise drives the quality we are known for. We are proud to be part of Bobrick Washroom Equipment Inc, a global leader in commercial washroom solutions.

As part of the Bobrick family, we combine the strength and stability of a global organisation with the craftsmanship and service of a proudly British manufacturer. Our products are tested rigorously before launch, allowing us to offer an industry-leading warranty and an outstanding after-sales service. Unlike many in our sector, we do not just manufacture; we supply, install, and support projects worldwide to ensure every installation looks as good as it was designed.

Summary

The Customer Service Assistant will play an important role supporting the Logistics Department within the Deeside Division. Responsibilities include:

  • Handling inquiries
  • Processing orders
  • Maintaining accurate records
  • Assisting with administrative tasks that support daily operations

The role involves collaboration with the logistics team.

Customer Service Representative employer: BOBRICK WASHROOM EQUIPMENT .

At Thrislington Cubicles, we pride ourselves on being an exceptional employer, offering a supportive work culture that values craftsmanship and expertise. Our team enjoys numerous benefits, including opportunities for professional growth within a stable, globally recognised organisation, all while working in the heart of Deeside. Join us to be part of a dedicated team where your contributions are valued and rewarded, ensuring a meaningful career in customer service.

BOBRICK WASHROOM EQUIPMENT .

Contact Detail:

BOBRICK WASHROOM EQUIPMENT . Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Representative

Tip Number 1

Get to know the company! Research Thrislington Cubicles and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills. As a Customer Service Representative, you'll need to handle inquiries and process orders smoothly. Role-play with a friend or use online resources to sharpen your phone and email etiquette.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about job openings or tips for the interview process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Thrislington Cubicles family.

We think you need these skills to ace Customer Service Representative

Customer Service Skills
Order Processing
Record Keeping
Administrative Skills
Logistics Coordination
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application:Make sure to tailor your application specifically for the Customer Service Representative role. Highlight your relevant experience and skills that align with what we’re looking for. It shows us you’ve done your homework!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid fluff and focus on what makes you the best fit for our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the info you need about the role there too!

How to prepare for a job interview at BOBRICK WASHROOM EQUIPMENT .

Know the Company Inside Out

Before your interview, take some time to research Thrislington Cubicles and its history. Understand their products, values, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.

Showcase Your Customer Service Skills

As a Customer Service Representative, your ability to handle inquiries and process orders is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or improved service efficiency. Be ready to discuss how you can bring that expertise to support the Logistics Department.

Demonstrate Team Spirit

Collaboration is key in this role, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team project or helped a colleague, highlighting your communication skills and willingness to support others.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in logistics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.