At a Glance
- Tasks: Keep apartments and communal areas spotless while ensuring guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and free lunch on duty.
- Other info: Opportunities for career progression and training available.
- Why this job: Be part of a dynamic team making a real difference in hospitality cleanliness.
- Qualifications: Experience in housekeeping preferred, but a positive attitude is key!
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.
Job Description Key Responsibilities:
- Clean and tidy apartments and communal areas to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of apartments and the privacy of residents and guests.
- Provide professional and respectful service to residents and guests and respond to their requests promptly.
Person specification Experience:
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Apartment Cleaner in London employer: Bob W Earls Court- 2387
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Apartment Cleaners thrive in a rewarding environment. Our commitment to sustainability and quality service, combined with benefits like up to 28 days of paid holiday and free lunch on duty, makes HotelCare a fantastic place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Apartment Cleaner in London
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on an apartment cleaning role or can put in a good word for you.
✨Tip Number 2
Get social! Follow HotelCare on social media and engage with their posts. It’s a great way to show your interest and stay updated on any job openings that pop up.
✨Tip Number 3
Prepare for interviews by practising common questions related to cleaning and customer service. We want you to shine when you get the chance to meet the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the HotelCare family.
We think you need these skills to ace Apartment Cleaner in London
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight any previous experience in cleaning or hospitality. We want to see how your background aligns with the role of Apartment Cleaner, so don’t hold back on those details!
Be Personable:Remember, we’re looking for someone who can provide excellent customer service. Use your application to showcase your friendly attitude and ability to work well with residents and guests. A little personality goes a long way!
Follow Instructions:Make sure to read the job description carefully and tailor your application accordingly. We appreciate candidates who can follow directions and understand what we’re looking for in an Apartment Cleaner.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at HotelCare!
How to prepare for a job interview at Bob W Earls Court- 2387
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Apartment Cleaner. Familiarise yourself with tasks like changing bed linens, sanitising surfaces, and maintaining stock levels. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness standards or handled guest requests. This will give the interviewer confidence in your ability to perform well in the job.
✨Demonstrate Your 'Can Do' Attitude
HotelCare values a positive attitude and flexibility. During the interview, express your willingness to learn and adapt to different situations. Share instances where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with their company ethos.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
