At a Glance
- Tasks: Greet customers, take orders, process payments, and maintain a clean counter area.
- Company: Join the friendly team at Bob and Berts Portstewart.
- Benefits: 50% staff discount, unlimited free hot drinks, and birthday cake!
- Other info: Flexible shifts with opportunities for career growth in a supportive environment.
- Why this job: Be the face of our store and create positive experiences for customers.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
We are looking for a friendly and reliable Counter Assistant to join our team. As the first point of contact for our customers, you will greet them, take orders, process payments, and ensure they have a positive experience. You will also maintain a clean, organized, and well-stocked counter area.
Key Responsibilities
- Customer Service: Greet customers warmly, take food/drink orders accurately, and handle inquiries or complaints with a positive attitude.
- Order Management: Prepare or serve food/drinks and package takeaways quickly to maximize sales and service flow.
- Cashier Duties: Operate the till/POS system, handling cash, credit cards, and providing accurate change and receipts.
- Cleanliness & Safety: Maintain high standards of hygiene and cleanliness at the counter, serving areas, and tables.
- Stock Management: Replenish stock, restock self-serve stations, and follow food rotation practices.
- Teamwork: Collaborate with kitchen and front of house staff to ensure smooth service, particularly during busy periods.
Required Skills & Qualifications
- Excellent communication and active listening skills.
- Friendly, polite, and professional demeanour.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Basic numeracy skills for cash handling and POS usage.
- Flexibility to work shifts, including weekends.
- Previous experience in retail or food service is preferred but not essential.
- Ability to stand for extended periods.
- Right to work in the UK.
Why Join Us?
- A supportive and welcoming team environment.
- 50% staff card to use on shift and with friends & family!
- Unlimited free hot drinks on shift!
- Free cake on your birthday!
- Company pension!
- Length of service recognition!
- Opportunities to grow your career!
Ready to join the team? Submit your CV today and get ready for an exciting new adventure!
Counter Staff in Portstewart employer: Bob & Berts
At Bob and Berts Portstewart, we pride ourselves on fostering a supportive and welcoming team environment where every Counter Assistant can thrive. With benefits like a generous 50% staff discount, unlimited free hot drinks during shifts, and opportunities for career growth, we ensure our employees feel valued and motivated. Join us in creating positive customer experiences while enjoying a fun and rewarding workplace culture right in the heart of Portstewart.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff in Portstewart
✨Tip Number 1
Make sure to research Bob and Berts before your interview. Knowing their menu and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or take orders quickly. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and showing up looking professional will set a positive tone right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join the team at Bob and Berts.
We think you need these skills to ace Counter Staff in Portstewart
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can connect with our customers!
Tailor Your CV:Make sure to tweak your CV to highlight any relevant experience in customer service or food handling. Even if you haven’t worked in a café before, think about skills from other jobs that could apply. We love seeing how your unique background fits with us!
Show Enthusiasm:In your cover letter, express why you’re excited about joining our team at Bob and Berts. We appreciate candidates who are genuinely interested in the role and our company culture. A little enthusiasm goes a long way!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s super easy and ensures we get all your details right. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bob & Berts
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Counter Assistant. Familiarise yourself with customer service expectations, order management, and cleanliness standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Counter Assistant, you'll be the first point of contact for customers. Practice how you would greet someone warmly and handle inquiries or complaints. Think of examples from your past experiences where you provided excellent customer service, even if it was in a different setting.
✨Demonstrate Your Ability to Handle Pressure
Working in a fast-paced environment is part of the job. Be prepared to discuss how you've managed stressful situations before. You might want to share a story about a busy day at work and how you kept calm while ensuring everything ran smoothly.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
