At a Glance
- Tasks: Greet customers, take orders, process payments, and maintain a clean counter area.
- Company: Join the friendly team at Bob and Berts in Portrush.
- Benefits: 50% staff discount, unlimited free hot drinks, and birthday cake!
- Other info: Flexible shifts with opportunities for career growth in a supportive environment.
- Why this job: Be the face of our store and create positive experiences for customers.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
We are looking for a friendly and reliable Counter Assistant to join our team. As the first point of contact for our customers, you will greet them, take orders, process payments, and ensure they have a positive experience. You will also maintain a clean, organized, and well-stocked counter area.
Key Responsibilities
- Customer Service: Greet customers warmly, take food/drink orders accurately, and handle inquiries or complaints with a positive attitude.
- Order Management: Prepare or serve food/drinks and package takeaways quickly to maximize sales and service flow.
- Cashier Duties: Operate the till/POS system, handling cash, credit cards, and providing accurate change and receipts.
- Cleanliness & Safety: Maintain high standards of hygiene and cleanliness at the counter, serving areas, and tables.
- Stock Management: Replenish stock, restock self-serve stations, and follow food rotation practices.
- Teamwork: Collaborate with kitchen and front of house staff to ensure smooth service, particularly during busy periods.
Required Skills & Qualifications
- Excellent communication and active listening skills.
- Friendly, polite, and professional demeanour.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Basic numeracy skills for cash handling and POS usage.
- Flexibility to work shifts, including weekends.
- Previous experience in retail or food service is preferred but not essential.
- Ability to stand for extended periods.
- Right to work in the UK.
Why Join Us?
- A supportive and welcoming team environment.
- 50% staff card to use on shift and with friends & family!
- Unlimited free hot drinks on shift!
- Free cake on your birthday!
- Company pension!
- Length of service recognition!
- Opportunities to grow your career!
Ready to join the team? Submit your CV today and get ready for an exciting new adventure!
Counter Staff in Portrush employer: Bob & Berts
At Bob and Berts Portrush, we pride ourselves on fostering a supportive and welcoming team environment where every Counter Assistant can thrive. With benefits like a generous 50% staff discount, unlimited free hot drinks during shifts, and opportunities for career growth, we ensure our employees feel valued and motivated. Join us in creating positive customer experiences while enjoying a fun and rewarding workplace culture in the heart of Portrush.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff in Portrush
✨Tip Number 1
Make sure to showcase your personality during the interview! We want to see your friendly and reliable side, so don’t be shy about sharing your experiences in customer service.
✨Tip Number 2
Practice common interview questions related to teamwork and handling pressure. We know it can get busy at the counter, so show us how you keep calm and work well with others!
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and we want to see that you’re serious about joining our team at Bob and Berts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can’t wait to see what you bring to the table.
We think you need these skills to ace Counter Staff in Portrush
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can connect with our customers!
Tailor Your CV:Make sure to customise your CV for the Counter Assistant role. Highlight any relevant experience in customer service or food handling, and don’t forget to mention your ability to work under pressure. We love seeing how you fit into our team!
Show Enthusiasm:Express your excitement about joining our team in your cover letter. Let us know why you’re passionate about working at Bob and Berts and how you can contribute to creating a positive experience for our customers. We appreciate a bit of enthusiasm!
Apply Through Our Website:For the best chance of getting noticed, make sure to apply through our website. It’s super easy and ensures your application goes straight to us. We can’t wait to read what you’ve got to offer!
How to prepare for a job interview at Bob & Berts
✨Know the Job Inside Out
Before your interview, make sure you understand the role of a Counter Assistant. Familiarise yourself with the key responsibilities like customer service, order management, and cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a Counter Assistant, you'll be the first point of contact for customers. Practice how you would greet someone warmly and handle their orders. Think of examples from your past experiences where you provided excellent customer service or resolved complaints effectively.
✨Brush Up on Your Cash Handling Skills
Since you'll be operating the till and handling payments, it’s a good idea to review basic numeracy skills. Be prepared to discuss any previous experience you have with cash handling or using a POS system, even if it's from a different job.
✨Demonstrate Team Spirit
Teamwork is crucial in a fast-paced environment like this. Think of times when you've worked well with others, especially during busy periods. Be ready to share how you can contribute to a positive team atmosphere and ensure smooth service.
