At a Glance
- Tasks: Lead a passionate team, ensuring top-notch coffee service and smooth operations.
- Company: Join a vibrant coffee shop with a love for coffee culture.
- Benefits: 50% staff discount, unlimited hot drinks, free birthday cake, and career growth opportunities.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Be part of an exciting team and make a real impact in the coffee community.
- Qualifications: 2+ years in hospitality management, strong barista skills, and excellent communication.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a passionate, experienced, and highly motivated Assistant Manager to join our team. Working closely with the Store Manager, you will be responsible for ensuring the smooth day-to-day operations of our coffee shop, driving team performance, and providing exceptional customer service. The ideal candidate is a hands-on leader with a love for coffee culture, excellent communication skills, and the ability to train staff and manage inventory effectively.
Key Responsibilities
- Supervise Staff: Lead baristas and staff during shifts, ensuring high standards of customer service and product quality.
- Training & Development: Train new hires on barista skills, coffee preparation, POS systems, and shop policies.
- Motivate & Coach: Foster a positive work environment, providing ongoing feedback and coaching to team members.
- Scheduling: Assist the manager in creating staff schedules and ensuring adequate coverage, particularly during peak hours.
- Day-to-Day Operations: Manage daily opening/closing procedures and ensure the store is clean, well-presented, and fully operational.
- Inventory Management: Monitor stock levels, place supplier orders, and conduct regular inventory counts to minimize waste.
- Equipment Maintenance: Ensure coffee machines, grinders, and other equipment are maintained and serviced as needed.
- Safety Compliance: Uphold all health, safety, and hygiene standards.
- Customer Excellence: Build relationships with customers and resolve complaints or concerns promptly.
- Driving Sales: Implement marketing initiatives, promote special offers, and drive sales targets.
- Product Knowledge: Maintain expert knowledge of our coffee, tea, and food menu to make recommendations.
- Cash Handling: Oversee cash management, till balancing, and daily bank deposits.
- Financial Reporting: Assist with reporting on daily sales and KPIs, helping to manage labour costs and expenses.
Qualifications & Requirements
- Experience: 2+ years of experience in a supervisory or management role within the hospitality industry (coffee shop/cafe preferred).
- Barista Skills: Strong hands-on knowledge of espresso brewing, milk steaming, and latte art.
- Leadership: Proven capability to lead, motivate, and mentor a diverse team.
- Communication: Excellent verbal and written communication skills.
- Flexibility: Willingness to work flexible hours, including early mornings, weekends, and holidays.
- Physical Strength: Capable of standing for long periods and lifting heavy items (e.g., milk crates, coffee bags).
- Right to work in the UK.
Why Join Us? (Benefits)
- 50% staff discount to use on shift and with friends & family!
- Unlimited free hot drinks on shift!
- Free cake on your birthday!
- Enhanced family friendly policies!
- Length of service recognition!
- Opportunities to grow your career!
Ready to join the team? Submit your CV today and get ready for an exciting new adventure!
Assistant Manager in Portrush employer: Bob & Berts
Join our vibrant coffee shop as an Assistant Manager, where you'll thrive in a supportive and dynamic work culture that values your passion for coffee and customer service. With generous benefits like a 50% staff discount, unlimited free hot drinks during shifts, and opportunities for career growth, we are committed to fostering a positive environment that encourages personal and professional development. Located in a bustling area, our team enjoys a lively atmosphere while building lasting relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Portrush
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their coffee-loving family.
✨Tip Number 2
Practice your barista skills! If you can, whip up some coffee at home or visit a local café to brush up on your espresso brewing and latte art. Being hands-on will not only impress them but also show your passion for coffee culture.
✨Tip Number 3
Prepare some questions to ask during your interview. Think about what you want to know about the team dynamics or how they handle busy shifts. This shows you're proactive and ready to jump into the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and keen to join our team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant Manager in Portrush
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee culture! Share any experiences that highlight your enthusiasm and knowledge about coffee, as this will resonate with our team.
Highlight Your Leadership Skills:We’re looking for someone who can lead and motivate a team. Make sure to include examples of how you've successfully managed or trained staff in the past, showcasing your ability to foster a positive work environment.
Tailor Your CV to the Role:Don’t just send a generic CV! Take the time to tailor it to the Assistant Manager position. Emphasise your relevant experience in hospitality and any specific skills that match the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bob & Berts
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of coffee beans, and your favourite drinks. This shows your passion for coffee culture and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. This will demonstrate your capability to manage and inspire a diverse team effectively.
✨Practice Customer Service Scenarios
Anticipate questions about handling difficult customers or resolving complaints. Practising these scenarios can help you articulate your approach to customer service, which is crucial for this role.
✨Be Ready to Discuss Inventory Management
Familiarise yourself with inventory management practices. Be prepared to talk about how you've managed stock levels or placed orders in previous roles. This will show that you understand the operational side of running a coffee shop.
