At a Glance
- Tasks: Lead a passionate team, ensuring top-notch coffee service and smooth daily operations.
- Company: Join Bob and Berts, a vibrant coffee shop with a love for coffee culture.
- Benefits: Enjoy 50% staff discount, unlimited hot drinks, free birthday cake, and career growth opportunities.
- Other info: Flexible hours, dynamic atmosphere, and recognition for your hard work await you!
- Why this job: Be a hands-on leader in a fun environment while making customers' days better.
- Qualifications: 2+ years in hospitality management, barista skills, and a knack for motivating teams.
The predicted salary is between 25000 - 30000 € per year.
We are seeking a passionate, experienced, and highly motivated Assistant Manager to join our team. Working closely with the Store Manager, you will be responsible for ensuring the smooth day-to-day operations of our coffee shop, driving team performance, and providing exceptional customer service. The ideal candidate is a hands-on leader with a love for coffee culture, excellent communication skills, and the ability to train staff and manage inventory effectively.
Key Responsibilities
- Supervise Staff: Lead baristas and staff during shifts, ensuring high standards of customer service and product quality.
- Training & Development: Train new hires on barista skills, coffee preparation, POS systems, and shop policies.
- Motivate & Coach: Foster a positive work environment, providing ongoing feedback and coaching to team members.
- Scheduling: Assist the manager in creating staff schedules and ensuring adequate coverage, particularly during peak hours.
- Operational Management
- Day-to-Day Operations: Manage daily opening/closing procedures and ensure the store is clean, well-presented, and fully operational.
- Inventory Management: Monitor stock levels, place supplier orders, and conduct regular inventory counts to minimize waste.
- Equipment Maintenance: Ensure coffee machines, grinders, and other equipment are maintained and serviced as needed.
- Safety Compliance: Uphold all health, safety, and hygiene standards.
- Customer Excellence: Build relationships with customers and resolve complaints or concerns promptly.
- Driving Sales: Implement marketing initiatives, promote special offers, and drive sales targets.
- Product Knowledge: Maintain expert knowledge of our coffee, tea, and food menu to make recommendations.
- Cash Handling: Oversee cash management, till balancing, and daily bank deposits.
- Financial Reporting: Assist with reporting on daily sales and KPIs, helping to manage labour costs and expenses.
Qualifications & Requirements
- Experience: 2+ years of experience in a supervisory or management role within the hospitality industry (coffee shop/cafe preferred).
- Barista Skills: Strong hands-on knowledge of espresso brewing, milk steaming, and latte art.
- Leadership: Proven capability to lead, motivate, and mentor a diverse team.
- Communication: Excellent verbal and written communication skills.
- Flexibility: Willingness to work flexible hours, including early mornings, weekends, and holidays.
- Physical Strength: Capable of standing for long periods and lifting heavy items (e.g., milk crates, coffee bags).
- Right to work in the UK
Why Join Us? (Benefits)
- 50% staff discount to use on shift and with friends & family!
- Unlimited free hot drinks on shift!
- Free cake on your birthday!
- Enhanced family friendly policies!
- Length of service recognition!
- Opportunities to grow your career!
Assistant Manager in Kirkcaldy employer: Bob & Berts
At Bob and Berts Kirkcaldy, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With generous benefits like a 50% staff discount, unlimited free hot drinks during shifts, and opportunities for career growth, we ensure our employees feel appreciated and motivated. Join us in a dynamic environment where your passion for coffee and leadership skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Kirkcaldy
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This not only shows your enthusiasm but can also help you get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to coffee culture and team management. We recommend doing mock interviews with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Bob and Berts!
We think you need these skills to ace Assistant Manager in Kirkcaldy
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee culture! Share any experiences that highlight your enthusiasm and knowledge about coffee, as this will resonate with us and show you're a great fit for the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Manager position. Highlight relevant experience in hospitality, especially any supervisory roles, and demonstrate how your skills align with our needs at Bob and Berts.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience. We appreciate a well-structured application!
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Bob & Berts
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of coffee beans, and your favourite drinks. This shows your passion for coffee culture, which is key for the Assistant Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. This will demonstrate your capability to foster a positive work environment and manage a diverse team.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing inventory issues. Practise your responses to these scenarios so you can showcase your problem-solving skills and operational management experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, or future goals. This not only shows your interest in the role but also helps you understand if the company culture aligns with your values.
