Experienced Supervisor Lead the Shift, Grow Your Career Job title: Supervisor Location: Bob and Berts Portadown Hours: Part-time, including early mornings, midweeks shifts and weekends Pay: Upto £13.50 per hour Contract: Part-time Shift pattern: Flexible availability required for opening, closing and weekend shifts Essential eligibility: You must be aged 18 or over. This supervisor position includes key-holder, opening/closing, cash-handling and shift-accountability responsibilities. Applications from candidates under 18 cannot be progressed for this role. Job Purpose Ready to take ownership of a busy café shift? Were looking for an experienced Café Supervisor who can confidently lead from the front, support and coach colleagues, maintain excellent service standards and keep daily operations running smoothly. This is a hands-on position for someone who already has supervisory experience and wants real responsibility, a supportive team and opportunities to progress. What Youll Be Doing 1. Operational Leadership Oversee daily opening and closing procedures, ensuring the premises is secure, clean, and ready for business. Manage staff workflow, delegating tasks effectively to optimize service during peak hours. Ensure all equipment (espresso machines, grinders, brewers) is properly functioning, and report maintenance issues promptly. Enforce company policies, safety procedures, and health regulations. 2. Staff Training & Supervision Train new hires and provide ongoing coaching to baristas on drink preparation, customer service, and POS operations. Keep the team motivated, upbeat, and ready to deliver friendly, nothing is too much trouble service. Assist in creating employee rotas and ensuring adequate coverage for shifts. 3. Customer Service & Product Quality Act as the primary point of contact for resolving customer queries and complaints promptly. Uphold quality standards for all coffee beverages, food, and products served. Foster a welcoming and inclusive environment for all guests. 4. Inventory & Financial Management Perform stock checks and assist with ordering inventory (coffee, milk, pastries, takeaway supplies) to minimize waste. Manage cash handling, including auditing cash drawers, reconciling daily sales, and preparing bank deposits. Maximize catering sales by ensuring attractive merchandising of food items. What Were Looking For Essential experience: At least 12 years in a fast-paced café, restaurant or retail environment, including proven experience supervising a team or leading shifts. Essential eligibility: Aged 18 or over due to the key-holder, opening/closing, cash-handling and shift-accountability duties of this position. Barista Skills: Proven proficiency in operating commercial espresso machines and preparing specialty coffee drinks. Leadership: Strong communication skills with the ability to lead, motivate, and coach a team. Customer Service: Exceptional interpersonal skills and the ability to handle conflict resolution professionally. Technical: Experience with POS systems and basic math skills for cash management. Flexibility: Availability to work flexible hours, including weekends, holidays, and early mornings. Physical Requirements Ability to stand and walk for long periods (up to 8 hours). Ability to lift up to 30-50 lbs (milk crates, coffee bags, etc.). Eligibility to work in the UK Why experienced supervisors choose us 50% staff card to use on shift and with friends and family Unlimited free hot drinks Free cake on your birthday Enhanced family-friendly policies Length-of-service recognition Company pension Opportunities to grow your career Ready to lead the shift? If youre aged 18 or over and have proven café, hospitality or retail supervisory experience, send us your CV TPBN1_NI
Supervisor in Craigavon employer: Bob & Berts
At Bob and Berts Blackpool, we pride ourselves on being an excellent employer that fosters a friendly and creative work environment for our team. As a Cook, you'll enjoy the opportunity to develop your culinary skills while working with fresh, local ingredients, all within a supportive atmosphere that values teamwork and employee growth. With benefits like a generous staff discount, unlimited free hot drinks, and enhanced family-friendly policies, we ensure that our employees feel valued and motivated to thrive in their careers.
