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- Tasks: Lead a vibrant coffee shop team and ensure exceptional customer experiences.
- Company: Bob and Berts, a dynamic coffee shop with a community vibe.
- Benefits: Competitive salary, bonus opportunities, 50% staff discount, and free drinks.
- Other info: Flexible hours, career growth opportunities, and fun perks like free cake on your birthday!
- Why this job: Join us to inspire a team and create memorable moments for customers.
- Qualifications: 12+ years of management experience in a fast-paced café environment.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a passionate, energetic, and experienced Store Manager to lead our coffee shop team. As the Store Manager, you will be the face of our shop, responsible for creating a welcoming, high-energy environment for customers while driving sales and operational excellence. You will take ownership of daily operations from brewing the perfect cup to managing inventory and training staff ensuring high standards of service, quality, and cleanliness are met.
Key Responsibilities
- Leadership & Staff Management
- Recruit, hire, train, and onboard new employees and support staff.
- Create staff schedules that optimize coverage during busy periods.
- Motivate, coach, and develop team members to deliver exceptional service and career growth.
- Hold the team accountable to company standards, including grooming, uniform, and service protocols.
- Operations & Quality Control
- Oversee daily opening and closing procedures.
- Maintain high coffee standards (espresso extraction, milk texturing) and ensure consistent product quality.
- Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
- Maintain equipment by performing routine maintenance and reporting faults promptly.
- Customer Experience
- Create a welcoming "community" atmosphere and act as a brand ambassador.
- Proactively interact with customers to build loyalty and handle complaints professionally.
- Ensure products are prepared promptly and to the highest standard.
- Financial & Administrative Management
- Take full profit and loss (P&L) accountability for the store.
- Manage inventory: order supplies (beans, milk, pastries), track inventory, and minimize waste.
- Process daily cash reconciliation and ensure accurate banking.
- Monitor KPIs (Key Performance Indicators) and identify opportunities to drive sales growth.
Requirements and Skills
- Experience: 12+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment.
- Coffee Knowledge: Hands-on experience with professional espresso machines and a deep passion for specialty coffee.
- Leadership: Proven ability to lead, motivate, and develop a diverse team.
- Communication: Excellent interpersonal skills to connect with customers and staff.
- Availability: Flexible availability to work early mornings, weekends, and holidays.
- Skills: Strong organizational, financial acumen, and problem-solving skills under pressure.
Why Join Us? (Benefits)
- Very competitive salary based on experience and bonus structure up to £5,000.
- Supportive work environment and opportunities for career growth.
- 50% staff card to use on shift and with friends & family!
- Bonus scheme/ Performance Bonus.
- Unlimited free hot drinks!
- Free cake on your birthday!
- Enhanced family friendly policies.
- Length of service recognition!
- Company pension!
- Opportunities to grow your career!
Ready to join the team? Submit your CV today and get ready for an exciting new adventure!
Store Manager in Cookstown employer: Bob & Berts
Contact Detail:
Bob & Berts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cookstown
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your management skills and passion for creating a positive work environment.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, training opportunities, and how they measure success. This not only helps you understand the job better but also shows that you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of the Bob and Berts family!
We think you need these skills to ace Store Manager in Cookstown
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experiences you have with coffee, whether it's brewing the perfect cup or managing a café. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our coffee community.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've motivated and developed team members in the past. We’re looking for someone who can inspire others, so don’t hold back on those success stories!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to highlight your key achievements and skills. We appreciate clarity, and it helps us quickly see why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team at Bob and Berts!
How to prepare for a job interview at Bob & Berts
✨Know Your Coffee
As a Store Manager, having a deep passion for coffee is essential. Brush up on your knowledge of espresso extraction and milk texturing techniques. Be ready to discuss your favourite coffee blends and how you ensure high standards in product quality.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a team in the past. Think about specific situations where you motivated staff or handled conflicts. This will demonstrate your ability to create a positive work environment and drive exceptional service.
✨Understand Financial Management
Familiarise yourself with profit and loss accountability, inventory management, and cash reconciliation. Be prepared to discuss how you've previously monitored KPIs and identified opportunities for sales growth. This shows you can handle the financial aspects of the role.
✨Create a Welcoming Atmosphere
Think about how you would create a community vibe in the store. Prepare to share ideas on how to interact with customers and handle complaints professionally. This will highlight your commitment to customer experience and brand ambassadorship.