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- Tasks: Greet customers, take orders, process payments, and maintain a clean counter area.
- Company: Join the friendly team at Bob and Berts Cookstown.
- Benefits: 50% staff discount, unlimited free hot drinks, and birthday cake!
- Other info: Flexible shifts with opportunities for career growth.
- Why this job: Be the first point of contact and create positive experiences for customers.
- Qualifications: Excellent communication skills and ability to work in a fast-paced environment.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a friendly and reliable Counter Assistant to join our team. As the first point of contact for our customers, you will greet them, take orders, process payments, and ensure they have a positive experience. You will also maintain a clean, organized, and well-stocked counter area.
Key Responsibilities
- Customer Service: Greet customers warmly, take food/drink orders accurately, and handle inquiries or complaints with a positive attitude.
- Order Management: Prepare or serve food/drinks and package takeaways quickly to maximize sales and service flow.
- Cashier Duties: Operate the till/POS system, handling cash, credit cards, and providing accurate change and receipts.
- Cleanliness & Safety: Maintain high standards of hygiene and cleanliness at the counter, serving areas, and tables.
- Stock Management: Replenish stock, restock self-serve stations, and follow food rotation practices.
- Teamwork: Collaborate with kitchen and front of house staff to ensure smooth service, particularly during busy periods.
Required Skills & Qualifications
- Excellent communication and active listening skills.
- Friendly, polite, and professional demeanour.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Basic numeracy skills for cash handling and POS usage.
- Flexibility to work shifts, including weekends.
- Previous experience in retail or food service is preferred but not essential.
- Ability to stand for extended periods.
- Right to work in the UK.
Why Join Us?
- A supportive and welcoming team environment.
- 50% staff card to use on shift and with friends & family!
- Unlimited free hot drinks on shift!
- Free cake on your birthday!
- Company pension!
- Length of service recognition!
- Opportunities to grow your career!
Ready to join the team? Submit your CV today and get ready for an exciting new adventure!
Counter Staff in Cookstown employer: Bob & Berts
Contact Detail:
Bob & Berts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Staff in Cookstown
✨Tip Number 1
Make sure to research Bob and Berts before your interview. Knowing their menu and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you'd greet customers and handle different situations. A friendly, positive attitude goes a long way in this job.
✨Tip Number 3
Be ready to demonstrate your ability to work under pressure. During the interview, share examples of times you've thrived in busy environments, as this is key for a Counter Assistant.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Counter Staff in Cookstown
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can connect with our customers!
Tailor Your CV: Make sure to tweak your CV to highlight any relevant experience in customer service or food handling. Even if you haven’t worked in a café before, think about skills from other jobs that could apply. We love seeing how your unique background fits with us!
Show Enthusiasm: In your cover letter, express why you’re excited about joining our team at Bob and Berts. We appreciate candidates who are genuinely interested in the role and our company culture. Let us know what makes you eager to work with us!
Apply Through Our Website: For the best chance of getting noticed, make sure to submit your application through our website. It’s super easy and ensures your details go straight to us. We can’t wait to read your application!
How to prepare for a job interview at Bob & Berts
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Counter Assistant. Familiarise yourself with customer service expectations, order management, and cleanliness standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As the first point of contact for customers, it's crucial to demonstrate your friendly and professional demeanour. Practice greeting someone warmly and handling hypothetical customer inquiries or complaints. This will showcase your communication skills and ability to remain calm under pressure.
✨Brush Up on Basic Numeracy
Since you'll be operating the till and handling cash, make sure you're comfortable with basic maths. You might want to practice calculating change quickly or using a mock POS system. This will help you feel more confident during the interview when discussing your cash handling abilities.
✨Emphasise Teamwork
Collaboration is key in a fast-paced environment like Bob and Berts. Be prepared to share examples of how you've worked well in a team before. Highlighting your ability to support kitchen staff and maintain smooth service during busy periods will show that you're a team player who can contribute positively to the work environment.