Area Manager in Ballymena

Pay: £42,000 + Bonus Scheme of up to £6000

Are you ready for the next step in your career? Bob & Berts has a rare and exciting opportunity for an Area Manager to join an outstanding team and become part of our rapidly developing award-winning concept. The successful candidate will be overseeing our existing stores in the East region in Northern Ireland. They will help identify further new locations and take the brand forward locally being the key driver in our success. This opportunity will allow you to report directly into the regional manager and work alongside the company directors and board to successfully manage your own region.

At Bob & Berts, we’re passionate about serving proper coffee, great grub, and creating a welcoming atmosphere for both our customers and our teams. Open all day, every day, no two days are ever the same. Making this the perfect opportunity for someone who thrives on keeping their teams motivated. We pride ourselves in our people; they have an active part to play in both the ongoing success of this region and wider company. You will be tasked with running a truly successful business.

Role Summary:

Energetic and vibrant, as Area Manager you will be the face of your region. You will support store managers to set the standards in their stores. The right candidate will have a natural gift for hospitality and be able to motivate their store managers and teams through passion and their example and commitment to the brand and standards. This is a very hands-on role, and you will work very closely with your teams. Some travel will be expected.

If the above sounds like you, and you want to be responsible for the below then we want to hear from you!

• Operational planning and management: Assist in implementation, execution and evaluation of the operational plan. Responsible for the efficient and effective day-to-day operation of the sites in your Region. Implement and manage company policies. Preparation of board meeting docs and supporting materials.
• Human resources planning and management: Help determine staffing requirements alongside store managers to execute the regional and store level business plan. Implement human resources policies, procedures and practices. Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations. Recruit, interview and select staff that will enhance and develop the brand further. Ensure that all staff receive an induction to the company and that appropriate training is provided. Coach and mentor staff as appropriate to improve performance. Discipline staff when necessary using appropriate techniques and procedures in accordance with all workplace regulations.
• Financial planning and management: Work alongside the company directors to establish store and regional business plans. Prepare and monitor KPIs to help measure progress towards the regional and company business plan, staying within given budgets.
• Risk management: Ensure stores are executing HSE and Food Safety Management Policies and procedures. Identify and evaluate the risks to customers, staff, management, property, finances, and image and implement measures to control risks.
• Day to day responsibilities: To ensure the delivery of exceptional operational and service standards throughout stores. To ensure compliance in all areas of operational activity. Weekly budget and KPI reporting to Directors. Ensure financial targets and other agreed targets are met (food costs, labour costs etc). Carry out regular restaurant inspections. Liaise with Environmental Health Officers for all sites. Ensure any non-compliances are rectified. Organise training in Food Safety and monitor training needs. Ensure any Health & Food Safety issues are resolved and rectified, i.e. alleged food poisoning, foreign objects. Clearly and concisely communicate business and regional objectives to managers so that they remain well informed of business activity and any changes of company procedures and policies. Liaise with all departments within the company to ensure optimal running of sites. Liaise with suppliers to ensure all products are of good quality and in stock. Assist in launching new revenue initiatives. Deal with any outside events, if needed. Ensure all complaints/feedback are resolved and rectified if needed. Re-train when required. Flexibility of time is given and expected around business requirements. Oversee maintenance and repair of all sites. Assess equipment needs for each site.

Desired Requirements:

• Previous experience in a similar role is advantageous where the candidate can show management of multiple stores.
• Experience in managing and delivering projects.

Essential Requirements:

• Excellent communication and organisational skills.
• Experience in managing budgets and KPIs.
• Excellent management experience.
• Full UK driving license/access to a car.
• Right to work in the UK.

Package & Benefits:

• Salary: £42,000.
• Bonus structure up to £6,000.
• Job security in a growing and successful business.
• Excellent opportunity for advancement and progression for the right candidate.
• Paid mileage from Home store.
• Planning own week.
• Flexible days off.
• Opportunity to progress within TPBN1_NI.