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For Companies At a Glance
- Tasks: Be the face of our venue, serving customers and ensuring their happiness.
- Company: Join the exciting reopening of The Boathouse in Neston.
- Benefits: Earn up to £12.71ph + tips, with great perks like discounts and paid breaks.
- Other info: Work in a vibrant seaside village with a focus on fresh food and drinks.
- Why this job: Flexible hours and career development opportunities make this a perfect fit for students.
- Qualifications: A passion for customer service and teamwork is essential.
The predicted salary is between 12 - 12 £ per hour.
BE PART OF THE EXCITING REOPENING OF THE BOATHOUSE, NESTON. THIS JOB ROLE WILL COMMENCE MID-JUNE.
Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.
What’s on offer?
- Up to £12.71ph + Tips
- Weekly pay
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working?
Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Front of House Team Member
As a part time Front of House team member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
Parkgate is a bit of an oddity, it is a seaside village, with no sea as the estuary has withdrawn over the last century leaving a huge variety of marshland. The Boathouse looks straight over the magnificent Dee Estuary, and boasts fantastic fresh food dining and drinks – in particular fish and shellfish being their speciality.
Front of House Team Member employer: Boathouse
Contact Detail:
Boathouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Boathouse and soak up the atmosphere. Chat with staff and customers to get a feel for the place. This will help you stand out by showing your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be the face of the pub. Role-play common customer interactions with friends or family to boost your confidence and ensure you're ready to make someone's day.
✨Tip Number 3
Show off your passion for food and drink! Brush up on the menu and think about how you’d recommend dishes and drinks. Being knowledgeable will impress during your interview and show that you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team at Hydes. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your love for making people happy – it’s what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Boathouse
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of beverages offered. Being able to discuss specific dishes and suggest pairings will show that you're genuinely interested in the role and ready to engage with customers.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to connect with customers is key. Prepare examples of how you've provided excellent service in the past or how you've handled difficult situations. This will demonstrate your passion for making someone's day and your commitment to customer satisfaction.
✨Emphasise Teamwork
Hydes values teamwork, so be ready to talk about your experiences working in a team environment. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive atmosphere, especially during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, career progression opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.