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- Tasks: Join our Waiting team to serve delicious food and create memorable moments for guests.
- Company: Award-winning local pub company that values people and offers career growth.
- Benefits: 30% off meals, flexible hours, health screening, and gym discounts.
- Other info: Access to well-being support and apprenticeship programmes to boost your career.
- Why this job: Gain valuable skills while working in a fun, supportive environment with real career opportunities.
- Qualifications: No experience needed, just a passion for great customer service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff employer: Boat House (92077)
Contact Detail:
Boat House (92077) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with the staff, soak up the atmosphere, and show your enthusiasm. This will help you stand out when you apply through our website.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the better you’ll be at creating those memorable moments for guests.
✨Tip Number 3
Be ready to showcase your passion for customer service during interviews. Share stories about times you’ve gone above and beyond for someone, even if it’s just a small gesture. It’s all about that positive vibe!
✨Tip Number 4
Don’t hesitate to ask questions during your interview! Show us you’re keen to learn and grow. Whether it’s about career pathways or team dynamics, your curiosity can really impress us.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our team.
Highlight Relevant Experience: Even if you’re new to hospitality, think about any customer service experience you have. Whether it’s from a part-time job or volunteering, share those stories! We love seeing how you’ve made people happy in the past.
Be Passionate About Service: In your application, express your enthusiasm for providing brilliant customer service. Tell us why you care about making memorable moments for guests – that passion is what we’re all about!
Apply Through Our Website: Make sure to apply through our website for the best chance of joining our team! It’s super easy, and we’ll get your application straight into our hands. We can’t wait to hear from you!
How to prepare for a job interview at Boat House (92077)
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to talk about the dishes and drinks shows your enthusiasm for the role and helps you stand out as a candidate who’s genuinely interested in providing great service.
✨Show Off Your People Skills
During the interview, highlight any previous experience where you’ve worked with people, even if it’s not in hospitality. Share stories that demonstrate your ability to connect with others and create memorable experiences, as this is key in the waiting staff role.
✨Be Ready to Upsell
Prepare to discuss how you would upsell food and drinks. Think of creative ways to suggest pairings or specials that could enhance a guest's experience. This shows you understand the importance of maximising sales while keeping customers happy.
✨Embrace Your Personality
Remember, personality counts! Be yourself during the interview and let your passion for hospitality shine through. The team values authenticity, so don’t be afraid to show your unique character and how it can contribute to the lively atmosphere they’re known for.