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- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Access to health support, gym discounts, and apprenticeship programmes.
- Why this job: Be part of a lively atmosphere and grow your career with real advancement opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests.
- You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with wider pub management team to ensure the business runs efficiently and profitably.
- Opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Ability to think on the spot and use your initiative.
- Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24‑hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Supervisor in England employer: Boat House (92077)
Contact Detail:
Boat House (92077) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in England
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. Bring these stories to life in your conversations with us.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can demonstrate their initiative. Prepare to discuss how you’ve tackled challenges in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Supervisor in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We’re looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our pub team. Remember, we love a good read but keep it engaging!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Boat House (92077)
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Think of specific examples from your past experience where you successfully managed a team or resolved conflicts. This will show that you can create those joyful moments for both the team and guests.
✨Know the Pub Inside Out
Familiarise yourself with the pub's menu, values, and any recent news or events. Being knowledgeable about what makes the pub special will help you connect with the interviewers and show your genuine interest in the role.
✨Emphasise Customer Service
Customer service is key in this role. Prepare to discuss how you've gone above and beyond for customers in previous positions. Share stories that highlight your commitment to creating memorable experiences for guests.
✨Be Ready for Fast-Paced Scenarios
Since the environment is busy and varied, be prepared to answer situational questions that test your ability to think on your feet. Practice responses to hypothetical scenarios that might occur during a shift, showcasing your initiative and problem-solving skills.