At a Glance
- Tasks: Check in guests, serve drinks, and ensure a secure environment during night shifts.
- Company: Join a vibrant team in the hospitality industry with a focus on guest satisfaction.
- Benefits: Profit share, discounts at pubs and hotels, and amazing progression opportunities.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
- Why this job: Perfect for night owls who love providing excellent service and working in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 18900 - 23100 £ per year.
- Night Porter Vacancy
- We are now looking to recruit
Night Porters to join the team.
Night Porter benefits includes
- Profit share
- Discount in all our pubs and hotels
- Amazing progression opportunities
- Access to our employee assistance programme
Night Porter Role and Responsibilities
- Check in late arrivals and check out early departures in line with company procedures.
- Ensure thorough communication with all departments.
- Ensure that all tasks are completed on each shift and complete handover at the end of the shift.
- Ensure that wake up calls are made promptly and book any taxis for guests.
- Take room service orders and deliver to guests.
- Residents’ bar – preparing and serving drinks, cleaning duties.
- Have a thorough knowledge of the fire evacuation procedure and computer systems.
- Ensure site is secure and complete regular walk arounds throughout the shift.
- Set up rooms for meetings and private dining.
- Give personal attention, take personal responsibility and use teamwork to provide excellent guest service.
Night Porter employer: Boat & Horses
At JW Lees, we pride ourselves on being an excellent employer, offering a vibrant work culture where creativity and collaboration thrive. Located in the North West, our Chef de Partie role not only provides competitive pay and tips but also family-friendly benefits and ample opportunities for career growth within a supportive team environment, making it a rewarding place to advance your culinary career.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boat & Horses. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boat & Horses
Don't be shy about reaching out to Boat & Horses directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boat & Horses and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boat & Horses
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
