At a Glance
- Tasks: Keep our spaces sparkling clean and ensure guest satisfaction.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, tips, discounts, and wellbeing support.
- Other info: Enjoy a supportive environment with great opportunities for advancement.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Experience is a plus, but full training is provided.
The predicted salary is between 20000 - 25000 € per year.
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers:
- Competitive pay plus tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Housekeeper does at JW Lees:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards.
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don't worry as full training will be given
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Housekeeper employer: Boat & Horses
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering our Housekeepers not just competitive pay but also a range of benefits including annual profit share bonuses and generous discounts on food and accommodation. Our supportive work culture fosters personal growth and career progression through various development programmes, ensuring that every team member feels valued and empowered to deliver exceptional service in our welcoming pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can align with them. Show us that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and ready to showcase your skills as a Housekeeper.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional for your interview. It shows us that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Housekeeper role at JW Lees. Highlight any relevant experience or skills that align with our values and the job description. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boat & Horses
✨Know Your Stuff
Before the interview, make sure you understand what being a Housekeeper at JW Lees entails. Familiarise yourself with their core values and standards, as well as the specific responsibilities of the role. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be prepared to discuss your experiences working in a team. Share examples of how you've collaborated with others in previous jobs or situations, highlighting your ability to assist in various areas as needed.
✨Customer Service is Key
Exceptional customer service is a must for this position. Think of times when you've gone above and beyond for a customer or guest. Be ready to share these stories during your interview to demonstrate your commitment to delivering high levels of satisfaction.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or even the company culture. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
