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- Tasks: Lead a vibrant team, ensuring excellent customer service and motivating your crew.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Why this job: Be a key player in creating memorable experiences while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for teamwork and leadership.
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Team Leader in Failsworth employer: Boat & Horses
Contact Detail:
Boat & Horses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Failsworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your potential as a Front of House Team Leader.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the role and are ready to lead from the front.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you on their radar. Plus, it shows you’re genuinely interested in joining the fabulous team at JW Lees!
We think you need these skills to ace Team Leader in Failsworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about being a Front of House Team Leader and how you can contribute to our fabulous team.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for leading shifts and providing excellent customer service.
Be Authentic: Don’t be afraid to show your personality in your application. We value honesty and authenticity, so let us know what makes you unique and how you embody our values of being proud, savvy, and passionate.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Boat & Horses
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their history, values, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Be ready to discuss how you can bring that same energy to JW Lees.
✨Emphasise Customer Service Passion
Since providing excellent customer service is key for this role, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating memorable experiences for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
