At a Glance
- Tasks: Keep our spaces sparkling clean and ensure guest satisfaction.
- Company: Join a family-owned company with nearly 200 years of tradition.
- Benefits: Competitive pay, tips, discounts, and wellbeing support.
- Other info: Enjoy a supportive environment with great opportunities for advancement.
- Why this job: Be part of a passionate team and grow your career.
- Qualifications: Experience is a plus, but full training is provided.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers:
- Competitive pay plus tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Housekeeper does at JW Lees:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards.
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don't worry as full training will be given
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: #Proud - Savvy - Honest - Passionate - Personal - Together
Housekeeper in Failsworth employer: Boat & Horses
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering our Housekeepers not just competitive pay but also a range of benefits including annual profit share bonuses and generous discounts on food and accommodation. Our supportive work culture fosters personal growth and career progression through various development programmes, ensuring that every team member feels valued and empowered to deliver exceptional service in our welcoming pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Failsworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how your past experiences can relate to the role of a Housekeeper. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 3
Dress to impress! Even if the job is hands-on, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the team you're hoping to join.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that reflects the personal values JW Lees stands for.
We think you need these skills to ace Housekeeper in Failsworth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Housekeeper position. Highlight any relevant experience or skills that align with what we’re looking for, even if it’s just a knack for keeping things tidy!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our fabulous team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boat & Horses
✨Know the Company Values
Before your interview, take some time to familiarise yourself with JW Lees' core values: Proud, Savvy, Honest, Passionate, Personal, and Together. Think about how your own values align with theirs and be ready to share examples that demonstrate this during your chat.
✨Showcase Your Team Spirit
As a Housekeeper, teamwork is key! Prepare to discuss your experiences working in teams, whether in previous jobs or other settings. Highlight how you’ve contributed to a positive team environment and how you can support your colleagues at JW Lees.
✨Emphasise Customer Service Skills
Exceptional customer service is crucial in this role. Be ready to talk about times when you've gone above and beyond for a customer. If you have any relevant experience, share those stories, but if not, think of examples from everyday life where you’ve provided great service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about training opportunities, what a typical day looks like for a Housekeeper, or how the team celebrates successes together.
