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For Companies At a Glance
- Tasks: Lead shifts, ensure top-notch customer service, and mentor your team.
- Company: A historic pub and restaurant with nearly 200 years of family heritage.
- Benefits: Competitive pay, tips, annual bonuses, and discounts on food and drinks.
- Why this job: Join a vibrant team dedicated to memorable experiences and personal growth.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: A supportive environment focused on staff development and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
A local pub and restaurant in England is seeking a Front of House Team Leader to join their vibrant team. The role involves leading shifts, ensuring excellent customer service, and mentoring staff. You will enjoy competitive pay plus tips, annual bonuses, and discounts on food and drinks. With nearly 200 years of family heritage, this establishment is dedicated to memorable experiences and staff development. Join a team that values growth and customer satisfaction!
Front of House Team Leader: Lead Service & Growth in Failsworth employer: Boat & Horses
Contact Detail:
Boat & Horses Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader: Lead Service & Growth in Failsworth
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out to current employees at the pub. They might just give you the inside scoop on what it’s really like to work there.
✨Tip Number 2
Show off your personality during interviews! This role is all about leading a team and creating memorable experiences for customers, so let your passion for service shine through. Be yourself and let them see why you’d be a great fit!
✨Tip Number 3
Prepare some questions to ask during your interview. It shows you’re genuinely interested in the role and the establishment. Ask about their approach to staff development or how they ensure customer satisfaction – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest openings and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Front of House Team Leader: Lead Service & Growth in Failsworth
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests.
Highlight Leadership Skills: As a Front of House Team Leader, you'll be guiding others. Make sure to mention any previous experience in leading teams or mentoring staff. We want to know how you can inspire and support your colleagues!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our pub and restaurant. Mention why you’re excited about joining our vibrant team and how you align with our values of growth and customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at Boat & Horses
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on the pub and restaurant. Familiarise yourself with their menu, special events, and any recent news. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and mentor. Prepare examples from your past experiences where you've successfully managed a team or improved service. Be ready to discuss how you can inspire growth in others.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Think of specific instances where you went above and beyond for a customer. Highlighting these experiences will show that you understand the importance of creating memorable experiences for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their approach to staff development or how they maintain their family heritage in the business. This not only shows your enthusiasm but also helps you gauge if the establishment aligns with your values.
