At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Earn competitive pay, cash tips, and enjoy discounts on food and drink.
- Other info: Great opportunities for career growth and access to wellbeing support.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Compensation: Minimum Wage
Bar and Waiting Team Member in Failsworth employer: Boat & Horses
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a strong emphasis on teamwork, we ensure that every team member feels valued and empowered to deliver exceptional service in our vibrant pubs and inns across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member in Failsworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Familiarise yourself with their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for hospitality! Whether it's your love for great food or your enthusiasm for craft beers, let that shine through. Being proactive and supportive is key, so make sure to express how excited you are about the role and the industry.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy and quick!
We think you need these skills to ace Bar and Waiting Team Member in Failsworth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about providing top-notch service and being part of our team.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight how you embody our values like being passionate and personal, and how you can contribute to our family atmosphere.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of your personality into your application. Authenticity goes a long way in helping us see if you’re a good fit for our team.
Apply Through Our Website:For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at Boat & Horses
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Customer Focus is Key
Prepare to discuss how you would provide excellent customer service. Think of examples where you've gone above and beyond for customers, even if it's from previous roles or experiences. This will demonstrate your proactive attitude.
✨Team Spirit Matters
Since teamwork is crucial in this role, be ready to share instances where you've supported your colleagues. Highlight your ability to work well in a team and how you contribute to a positive atmosphere.
✨Embrace the Values
Understand JW Lees' core values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be prepared to explain how you embody these values in your work ethic and interactions with others.
