Director of Hospitality Hogs Haven Golf Club

This is a rare opportunity to shape the operations of one of Europe’s most exciting new private golf and lifestyle destinations. The Director of Hospitality (DOH) will play a pivotal leadership role in the successful launch and ongoing excellence of the club’s F&B, hospitality, accommodation, and member services. From pre‑opening mobilisation to daily operations, the DOH will foster a culture of genuine, intuitive service for a discerning international membership.

Key Responsibilities

• Pre‑Opening & Mobilisation: Collaborate with the development and executive team to ensure full operational readiness for all F&B, hospitality, accommodation and member services. Lead the recruitment, onboarding and training of a world‑class hospitality team committed to delivering personalised service. Develop SOPs, service standards and workflows aligned with the club’s luxury positioning.
• Operational Leadership: Maintain a high level of personal visibility across all guest‑facing areas to guide service excellence and operational effectiveness. Ensure seamless day‑to‑day service across all departments (F&B, accommodation, events, concierge) focusing on detail, presentation and atmosphere. Run daily briefings and planning sessions, fostering teamwork and accountability among department heads and front‑line staff.
• Team Development & Culture: Build and mentor a high‑performing team culture grounded in respect, passion and attention to detail. Foster a relaxed yet refined service approach – polished, engaging and deeply member‑focused. Provide ongoing coaching and leadership development across all levels of the operations team.
• Member & Guest Engagement: Act as a visible and accessible leader, engaging with members and guests to build trust and familiarity. Gather feedback and continuously evolve experiences in response to member needs and lifestyle expectations. Support event programming and create moments that delight members and their guests.
• Compliance & Business Management: Oversee compliance with all legal and safety regulations, including licensing and health & safety requirements. Ensure operational areas are run in a financially responsible manner, meeting budget and quality targets. Provide senior leadership with regular updates on operations, member feedback and performance metrics.

Ideal Candidate Profile

• Proven leadership in ultra‑luxury hospitality, private club environments or premium lifestyle resorts.
• Experience in pre‑opening and mobilisation of new operations, including hiring and training teams.
• Outstanding interpersonal and communication skills; naturally builds rapport with members, guests and teams.
• Charismatic, approachable and passionate about delivering exceptional service in a discreet and polished manner.
• Deep understanding of F&B operations, guest accommodation and event planning.
• Strong organisational and leadership capabilities with a calm, focused demeanour in high‑pressure environments.
• Holds necessary licences and certifications (e.g. personal licence holder, health & safety).
• Tech‑savvy and comfortable with modern hospitality systems.
• Flexible to work evenings, weekends, holidays and extended hours as required.

Candidate Qualifications

• Minimum of 3‑5 years of leadership/management experience, preferably in a hospitality management role in a golf club or a leading hospitality operation outside the club industry.
• Right to work in the UK.

Educational and Certification Qualifications

• Bachelor’s degree preferred in Hospitality or Business Management. In lieu of a degree, substantial private club or hospitality experience will be considered.

Salary and Benefits

Salary is open and commensurate with qualifications and experience.