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- Tasks: Manage warranty claims and submissions for multiple sites in the motor industry.
- Company: Join Boardman Fire Department's VAG Warranty Hub, known for exceptional customer service.
- Benefits: Enjoy up to £30,000 salary, 25 days holiday, discounts, and a pension scheme.
- Why this job: Gain valuable experience with ongoing training and clear career progression opportunities.
- Qualifications: Previous motor industry experience is preferred; organisation and attention to detail are key.
- Other info: This is an entry-level, full-time role perfect for high school and college students.
The predicted salary is between 24000 - 36000 £ per year.
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VAG Warranty Hub
At our VAG Warranty Hub, we pride ourselves on delivering outstanding customer service. Our well-trained and knowledgeable staff are always ready to assist with any customer queries.
VAG Warranty Hub
At our VAG Warranty Hub, we pride ourselves on delivering outstanding customer service. Our well-trained and knowledgeable staff are always ready to assist with any customer queries.
We currently have a fantastic opportunity for a Warranty Administrator to join our team.
What We Offer
Salary: Up to £30,000 (depending on skills and experience)
Benefits
- 25 days holiday (increasing with length of service) plus bank holidays
- Access to our online rewards platform with cash back and discounts at multiple retailers
- Preferential service rates
- Colleague purchase scheme
- Share incentive scheme
- Pension
- Enhanced maternity and paternity leave
Role Responsibilities
- Claims Management: Checking claims submitted by the sites and ensuring they meet manufacturer standards.
- Warranty Submissions: Submitting warranty claims and assisting the Accounts department with the reconciliation of warranty payments.
- Rejected Claims: Handling and resolving rejected warranty claims.
- Multi-Site Responsibility: Managing warranty submissions for multiple Volkswagen, Seat, and Skoda sites.
Ideal Candidate
- Experience: Previous experience in the motor industry, particularly in warranty or service roles, is desirable.
- Skills: Familiarity with Kerridge is beneficial. Candidates should be organized, efficient, detail-oriented, and able to work within specified guidelines.
Why Join Us?
We are proud to be a motor retailer that invests significantly in our colleagues\’ personal development. If you join us, you can look forward to ongoing training opportunities that provide a clear career path and progression.
Apply Today!
If you are interested in this exciting opportunity, please apply today!
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Warranty Administrator employer: Boardman Fire Department
Contact Detail:
Boardman Fire Department Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the warranty processes specific to the motor industry. Understanding how claims are submitted and managed will give you a significant edge during interviews.
✨Tip Number 2
Highlight any experience you have with Kerridge or similar systems. If you don’t have direct experience, consider taking an online course to get a basic understanding of how these systems work.
✨Tip Number 3
Prepare examples from your past work where you successfully handled customer queries or resolved issues. This will demonstrate your customer service skills, which are crucial for this role.
✨Tip Number 4
Network with professionals in the motor industry, especially those who work in warranty roles. They can provide insights and may even refer you to opportunities within their organisations.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Warranty Administrator. Familiarise yourself with claims management, warranty submissions, and handling rejected claims as outlined in the job description.
Tailor Your CV: Highlight any relevant experience in the motor industry, particularly in warranty or service roles. If you have familiarity with Kerridge, be sure to mention it, as this is beneficial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills, attention to detail, and ability to work within specified guidelines. Use specific examples from your past experiences to demonstrate how you meet the ideal candidate criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Warranty Administrator role.
How to prepare for a job interview at Boardman Fire Department
✨Know Your Warranty Processes
Familiarise yourself with the warranty processes specific to the motor industry. Understanding how claims are submitted and managed will show your potential employer that you are proactive and knowledgeable about the role.
✨Highlight Relevant Experience
If you have previous experience in warranty or service roles, make sure to highlight this during your interview. Discuss specific examples of how you've successfully managed claims or resolved issues in the past.
✨Demonstrate Attention to Detail
As a Warranty Administrator, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, especially when checking claims and submitting documents. This will reassure the interviewer of your capability.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This shows your genuine interest in the role and the company.
