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- Tasks: Support the sales team by building and presenting deals to customers.
- Company: Join Vertu Volkswagen Hereford, a leading motor retailer investing in colleague development.
- Benefits: Enjoy a competitive salary, company car, 25 days holiday, and exclusive discounts.
- Why this job: Be part of a dynamic team focused on customer satisfaction and personal growth.
- Qualifications: Previous experience in business or sales management, ideally in the automotive sector.
- Other info: Full UK Driving Licence required; ongoing training opportunities available.
The predicted salary is between 42000 - 58000 £ per year.
Vertu Volkswagen Hereford
We have an exciting opportunity for a Business Manager to join the team here at Vertu Volkswagen Hereford.
We invest in our colleagues\’ future and are able to offer an industry leading remuneration package, a company car and a range of fantastic benefits. We are offering a Basic Salary of £35,000 with an OTE of £50,000 plus company benefits.
As our Business Manager you will be pivotal in providing support to the sales team. You will be responsible for building and presenting deals to the customer following qualification from the sales team. It is important that you understand all aspects of financial and insurance product regulations, to ensure accurate information is given.
You will be supporting the department in the delivery of the Group\’s controlled ActiveSales process and to drive the performance of the department to achieve the agreed targets. This will involve supporting management of daily actions and direct customer interaction, with first and second facing customer activity at its heart. You will serve and support sales colleagues to sell a combination of new and/or used vehicles, with a range of add-on products, finance, paint protection, warranty and insurances whilst ensuring the highest level of customer satisfaction at all times.
It is essential that the successful candidate can demonstrate the ability to work well under pressure, excel at relationship building, negotiating skills, posses excellent communication, and have the proven ability to use your own initiative. You will also be required to have a full and valid UK Driving Licence.
You also need to have:
- Previous experience in a business or sales management role, ideally within the automotive industry.
- Strong understanding of financial and insurance product regulations.
- Excellent communication skills, both written and verbal.
- Ability to manage customer interactions professionally and efficiently.
- A customer-centric mindset with a passion for delivering exceptional service.
We are proud to be the Motor Retailer who invests more in our colleague\’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service – plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check.
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Business Manager employer: Boardman Fire Department
Contact Detail:
Boardman Fire Department Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Familiarise yourself with the latest financial and insurance product regulations in the automotive industry. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and customer service.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience in business management roles. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to showcase your relationship-building and negotiation skills through real-life examples. Think of specific situations where you successfully managed customer interactions or closed deals, as these will be key points of interest for the hiring team.
✨Tip Number 4
Research Vertu Volkswagen Hereford and understand their values and customer service philosophy. Tailoring your approach to align with their mission can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business or sales management, particularly within the automotive industry. Emphasise your understanding of financial and insurance product regulations, as well as your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention specific examples from your previous roles that demonstrate your negotiation skills and ability to work under pressure.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as customer-centric mindset, excellent communication abilities, and initiative. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Boardman Fire Department
✨Know Your Numbers
As a Business Manager, you'll be dealing with financial products and regulations. Brush up on your knowledge of finance and insurance products relevant to the automotive industry. Be prepared to discuss how you can ensure compliance while maximising sales.
✨Showcase Your Customer-Centric Approach
Demonstrate your passion for customer service during the interview. Share examples of how you've successfully managed customer interactions in the past, highlighting your ability to build relationships and resolve issues efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of specific situations where you've had to negotiate deals or manage pressure, and be ready to explain your thought process and outcomes.
✨Highlight Your Team Support Skills
Since you'll be supporting the sales team, emphasise your experience in collaborating with colleagues. Discuss how you've contributed to team success in previous roles and how you plan to support the sales team at Vertu Volkswagen Hereford.
