At a Glance
- Tasks: Drive partner success and enablement across Northern Europe with innovative solutions.
- Company: Join Board, a leader in financial and operational planning technology.
- Benefits: Diverse and inclusive culture, competitive salary, and opportunities for growth.
- Other info: Exciting opportunity to work in a fast-paced, international environment.
- Why this job: Be part of a collaborative team that values your unique perspective and ideas.
- Qualifications: 5+ years in Partner Success or related roles, strong relationship management skills.
The predicted salary is between 60000 - 80000 £ per year.
At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.
We are seeking a highly collaborative and commercially minded Partner Success Manager to support and grow our partner ecosystem across Northern Europe. This role is focused on driving partner enablement and partner health, ensuring our strategic and regional partners are equipped to successfully position, implement, and deliver Board solutions. The ideal candidate combines strong relationship management skills with operational rigor and a passion for partner development. You will work closely with Sales, Presales, Delivery, and Partner teams to ensure partners are enabled, certified, engaged, and consistently delivering high-quality customer outcomes. This role plays a critical part in scaling partner capabilities, increasing partner maturity, and supporting sustainable regional growth.
Your Impact
- Partner Enablement & Capability Development
- Develop and execute enablement plans for partner organizations across Sales, Presales, and Delivery functions.
- Coordinate onboarding and ongoing training programs for new and existing partners.
- Drive adoption of partner enablement resources, methodologies, tools, and best practices.
- Identify capability gaps and create targeted development plans to improve partner effectiveness.
- Support partners in developing scalable delivery and solution capabilities aligned with Board standards.
- Collaborate with internal subject matter experts to deliver workshops, enablement sessions, and certification preparation.
- Partner Health & Governance
- Monitor overall partner health across the Northern Europe ecosystem, including certifications, delivery quality, utilization, and engagement levels.
- Track partner readiness and compliance against agreed competency frameworks and program requirements.
- Review project delivery performance and proactively identify risks or escalation points.
- Partner with Delivery and Customer Success teams to ensure high-quality implementation outcomes.
- Maintain visibility into partner certifications and support partners in achieving and renewing required accreditations.
- Conduct regular business reviews with strategic partners to assess performance, maturity, and growth opportunities.
- Cross-Functional Collaboration
- Work closely with Sales teams to align partner capabilities with market opportunities and pipeline needs.
- Support Presales alignment to ensure partners can effectively position and demonstrate Board solutions.
- Collaborate with Professional Services and Delivery teams to improve implementation consistency and customer satisfaction.
- Act as a trusted advisor and operational point of contact for regional partners.
- Program & Operational Excellence
- Maintain accurate partner health metrics, reporting, and governance documentation.
- Contribute to continuous improvement of partner programs, processes, and enablement frameworks.
- Help define regional partner success KPIs and monitor progress against targets.
- Support strategic partner planning initiatives and ecosystem expansion efforts.
Required Qualifications & Experience
- 5+ years of experience in Partner Success, Channel Enablement, Partner Operations, Customer Success, or related roles within enterprise software or SaaS environments.
- Experience working with partner ecosystems, system integrators, consulting firms, or channel organizations.
- Strong understanding of enablement methodologies across Sales, Presales, and Delivery functions.
- Experience monitoring partner performance, certifications, and delivery quality metrics.
- Excellent stakeholder management and relationship-building skills.
- Strong organizational and project coordination capabilities.
- Ability to work cross-functionally in a fast-paced, international environment.
- Excellent communication and presentation skills in English.
- Willingness to travel across Northern Europe as required.
Preferred Qualifications
- Experience within Enterprise Performance Management (EPM), Analytics, Planning, or SaaS technology environments.
- Familiarity with partner program structures and certification frameworks.
- Experience supporting implementation partners or consulting organizations.
- Additional European language skills are advantageous.
Our commitment to Diversity and Inclusion
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day! Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.
Partner Success Manager in London employer: BOARD International
At Board, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our vibrant work culture fosters a growth mindset, empowering employees to thrive in their roles while contributing to the success of our partner ecosystem across Northern Europe. With a strong commitment to diversity and inclusion, we offer ample opportunities for professional development and celebrate the unique perspectives each team member brings, making Board a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Success Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Board. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Prepare for interviews by researching Board’s culture and values. Understand their partner ecosystem and think about how your experience aligns with their goals. Show them you’re not just another candidate; you’re the perfect fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Partner Success Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Board and being part of our innovative team.
We think you need these skills to ace Partner Success Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Partner Success Manager role shine through. We want to see how your passion for partner development and customer success aligns with our mission at Board.
Tailor Your Experience:Make sure to highlight your relevant experience in partner ecosystems and enablement methodologies. We love seeing how your background fits into our collaborative culture and how you can contribute to our growth.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. This helps us understand how you can drive partner health and success.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Board.
How to prepare for a job interview at BOARD International
✨Know Your Partners
Before the interview, research Board's partner ecosystem and understand their key partners. Familiarise yourself with their business models and how they align with Board’s solutions. This will help you demonstrate your knowledge and show that you're ready to support and grow these partnerships.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully managed relationships with partners or clients. Highlight your ability to build trust and collaborate across teams, as this role requires strong stakeholder management and relationship-building skills.
✨Understand Enablement Methodologies
Brush up on enablement methodologies relevant to Sales, Presales, and Delivery functions. Be ready to discuss how you would develop and execute enablement plans for partners, and share any specific tools or best practices you’ve used in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and operational rigor. Think of situations where you've identified capability gaps or improved partner effectiveness, and be prepared to explain your thought process and the outcomes.
