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- Tasks: Lead and optimise our Salesforce systems to drive revenue growth and operational efficiency.
- Company: Join Board Intelligence, a tech firm transforming board effectiveness with AI-powered tools.
- Benefits: Enjoy a competitive package including health insurance, pension scheme, and generous holiday allowance.
- Why this job: Make a real impact in a growing SaaS company while developing your leadership skills.
- Qualifications: Expertise in Salesforce and experience managing technical teams required.
- Other info: Be part of a diverse, fun team with plenty of social events and learning opportunities.
The predicted salary is between 36000 - 60000 £ per year.
hackajob is collaborating with Board Intelligence to connect them with exceptional tech professionals for this role.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management – the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we’re looking for superb talent to join us on this journey. As we grow, we’re fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you’ll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities.
Our Mission
We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society.
The Role
The D&R team enables high performance for our Go-To-Market teams (Sales, Marketing and Customer) and Finance by delivering data, insights and technical solutions to optimise revenue-generating processes. We maintain and improve a fully adopted tech stack across all revenue functions, with Salesforce at the heart of these systems. We’re looking for a Revenue Operations System Manager to join our thriving Data & Revenue Operations (D&R) Team at Board Intelligence. You’ll be responsible for managing and optimising our critical Commercial technology stack, ensuring seamless integrations, and supporting our Go-To-Market teams with robust, scalable systems and processes. This hands-on leadership role is perfect for someone who loves solving complex technical challenges while directly impacting revenue growth and operational efficiency. As we continue to scale our SaaS business, this role will be instrumental in building the systems and team capabilities needed to support our ambitious growth targets.
Main Responsibilities
- Lead the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds and supporting applications across the organisation.
- Drive the integration strategy for Salesforce with our revenue operations ecosystem (HubSpot, BoardEx, Zoominfo, Gong, PlanHat), ensuring seamless processes, data flows and system adoption.
- Partner with business stakeholders to gather requirements, design solutions, and implement scalable workflows and automations within Salesforce and our wider tech stack.
- Lead and develop a small RevOps team, including at least one RevOps System Executive, providing mentorship, technical guidance, and professional development support.
- Stay current with Salesforce and other RevOps tooling releases and emerging technologies, making strategic recommendations for new functionality and process improvements.
- Lead procurement and rollout of new revenue operations tools, including vendor evaluation, integration planning, and change management.
- Design, build, and deploy custom objects, lightning components, triggers, flows, validation rules, and process automations to support evolving business processes.
Requirements
Critical Technical Skills:
- Deep expertise in Salesforce ecosystem: Sales Cloud, Service Cloud, Knowledge Cloud, Einstein and related products.
- Proven experience integrating Salesforce with other RevOps tools, including documenting data flows, workflows for end users and data hygiene processes.
- Strong understanding of revenue operations and the commercial drivers of a fast-growing SaaS business.
- Experience with at least 2 of the following revenue operations tools: Gong (Gong Engage), HubSpot Marketing Cloud, Planhat, 6sense, BoardEx, and Zoominfo or similar competitors.
Critical Leadership & Management Experience:
- Demonstrated experience in line management, with at least 1-2 years managing technical team members.
- Strong leadership skills with ability to motivate, coach, and develop junior team members while maintaining hands-on technical involvement.
- Experience in building team capability, including training plans, skill development, and knowledge transfer.
- Solid project management skills – ability to scope requirements, plan and document solutions, execute and embed change, and train end users.
- Experience in resource planning, task delegation, and managing team capacity across multiple concurrent projects.
Essential Soft Skills:
- Strong analytical and problem-solving skills with curiosity and drive to improve processes.
- Excellent communication skills for stakeholder management and cross-functional collaboration.
- Ability to translate business needs into technical requirements.
- Comfortable managing upwards and representing the team to senior leadership.
Nice to Have:
- Experience in a B2B2C SaaS business that is growing with acquisitions.
Benefits
We pride ourselves on our great working environment and package. Here’s some of what’s on offer:
- Private Pension Scheme
- BUPA Health and Dental insurance
- Group life insurance: 4x annual salary
- 26 holiday days per calendar year in addition to Bank Holidays
- Cycle to work scheme
- Employee Assistance Program including Bereavement and Probate Helpline
- Eyecare and Flu Jab vouchers
- Enhanced Parental Leave
RevOps Systems Manager employer: Board Intelligence
Contact Detail:
Board Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RevOps Systems Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just a fit for the role, but also for their team vibe. We want to see your personality shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help them achieve their goals. Tailor your message to highlight your experience with revenue operations and tech stacks.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining their awesome team.
We think you need these skills to ace RevOps Systems Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the RevOps Systems Manager role. Highlight your experience with Salesforce and any relevant tools, showing how you can contribute to our mission of improving board effectiveness.
Showcase Your Leadership Skills: Since this role involves managing a small team, don’t forget to emphasise your leadership experience. Share examples of how you've motivated and developed team members in previous roles – we love seeing that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Board Intelligence!
How to prepare for a job interview at Board Intelligence
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially the Sales and Service Clouds. Be ready to discuss how you've configured and maintained these systems in previous roles, as well as any integrations you've managed with other tools like HubSpot or Gong.
✨Showcase Your Leadership Skills
Since this role involves leading a small RevOps team, be prepared to share examples of how you've motivated and developed team members in the past. Highlight your experience in managing technical teams and how you've fostered a collaborative environment.
✨Demonstrate Problem-Solving Prowess
Expect to face some technical challenges during the interview. Prepare to walk through your thought process for solving complex problems, particularly those related to revenue operations and system integrations. Use specific examples to illustrate your analytical skills.
✨Align with Their Mission and Values
Research Board Intelligence's mission to improve board effectiveness and benefit society. Be ready to discuss how your personal values align with theirs and how you can contribute to their growth while maintaining their culture. Show enthusiasm for being part of a supportive and diverse team.
