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- Tasks: Manage and optimise our Salesforce tech stack to drive revenue growth.
- Company: Join Board Intelligence, a leading tech and advisory firm transforming board effectiveness.
- Benefits: Enjoy a private pension scheme, health insurance, and 26 holiday days plus bank holidays.
- Why this job: Be part of a growing team that directly impacts business success and societal benefit.
- Qualifications: Expertise in Salesforce and experience in revenue operations are essential.
- Other info: Dynamic environment with opportunities for mentorship and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the RevOps Systems Manager role at Board Intelligence
Description
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI‑powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations worldwide, including Fortune 500, FTSE 100, and OMX 30 clients. In 2024 we received substantial backing from K1 Investment Management – the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth and we’re looking for superb talent to join us on this journey.
Our Mission
We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society.
The Role
The D&R team enables high performance for our Go‑To‑Market teams (Sales, Marketing and Customer) and Finance by delivering data, insights and technical solutions to optimise revenue‑generating processes. We maintain and improve a fully adopted tech stack across all revenue functions, with Salesforce at the heart of these systems.
We\’re looking for a Revenue Operations System Manager to join our thriving Data & Revenue Operations (D&R) Team at Board Intelligence. You\’ll be responsible for managing and optimising our critical Commercial technology stack, ensuring seamless integrations, and supporting our Go‑To‑Market teams with robust, scalable systems and processes.
This hands‑on leadership role is perfect for someone who loves solving complex technical challenges while directly impacting revenue growth and operational efficiency. As we continue to scale our SaaS business, this role will be instrumental in building the systems and team capabilities needed to support our ambitious growth targets.
Main Responsibilities
- Lead the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds and supporting applications across the organisation
- Drive the integration strategy for Salesforce with our revenue operations ecosystem (HubSpot, BoardEx, Zoominfo, Gong, PlanHat), ensuring seamless processes, data flows and system adoption
- Partner with business stakeholders to gather requirements, design solutions, and implement scalable workflows and automations within Salesforce and our wider tech stack
- Lead and develop a small RevOps team, including at least one RevOps System Executive, providing mentorship, technical guidance, and professional development support
- Stay current with Salesforce and other RevOps tooling releases and emerging technologies, making strategic recommendations for new functionality and process improvements
- Lead procurement and rollout of new revenue operations tools, including vendor evaluation, integration planning, and change management
Design, build, and deploy custom objects, lightning components, triggers, flows, validation rules, and process automations to support evolving business processes.
Requirements
Critical Technical Skills
- Deep expertise in Salesforce ecosystem: Sales Cloud, Service Cloud, Knowledge Cloud, Einstein and related products, Agentforce (nice to have)
- Proven experience integrating Salesforce with other RevOps tools, documenting data flows, workflows for end users and data hygiene processes
- Strong understanding of revenue operations and the commercial drivers of a fast‑growing SaaS business
- Experience with at least 2 of the following revenue operations tools: Gong (Gong Engage), HubSpot Marketing Cloud, Planhat, 6sense, BoardEx, and Zoominfo or similar competitors
Critical Leadership & Management Experience
- Demonstrated experience in line management, with at least 1-2 years managing technical team members
- Strong leadership skills with ability to motivate, coach, and develop junior team members while maintaining hands‑on technical involvement
- Experience in building team capability, including training plans, skill development, and knowledge transfer
- Solid project management skills – ability to scope requirements, plan and document solutions, execute and embed change, and train end users
- Experience in resource planning, task delegation, and managing team capacity across multiple concurrent projects
Essential Soft Skills
- Strong analytical and problem‑solving skills with curiosity and drive to improve processes
- Excellent communication skills for stakeholder management and cross‑functional collaboration
- Ability to translate business needs into technical requirements
- Comfortable managing upwards and representing the team to senior leadership
Nice to Have
- Experience in a B2B2C SaaS business that is growing with acquisitions
Benefits
- Private Pension Scheme
- BUPA Health and Dental insurance
- Group life insurance: 4× annual salary
- 26 holiday days per calendar year in addition to Bank Holidays
- Cycle to work scheme
- Employee Assistance Program including Bereavement and Probate Helpline
- Eyecare and Flu Jab vouchers
- Enhanced Parental Leave
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RevOps Systems Manager employer: Board Intelligence
Contact Detail:
Board Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RevOps Systems Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can contribute to their mission of improving board effectiveness.
✨Tip Number 3
Showcase your skills with real examples. When discussing your experience, highlight specific projects where you’ve optimised processes or led teams to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our team.
We think you need these skills to ace RevOps Systems Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the RevOps Systems Manager role. Highlight your experience with Salesforce and any relevant tools, as well as your leadership skills. We want to see how you can bring value to our team!
Showcase Your Technical Skills: Don’t hold back on detailing your technical expertise! Mention specific projects where you've integrated systems or optimised processes. We love candidates who can demonstrate their problem-solving abilities and technical know-how.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and want to quickly understand your qualifications and experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Board Intelligence
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially the Sales and Service Clouds. Be ready to discuss how you've configured and optimised these systems in previous roles, as well as any integrations you've managed with other tools like HubSpot or Gong.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to share examples of how you've successfully led and developed team members in the past. Highlight your mentoring style and any training initiatives you've implemented to build team capabilities.
✨Demonstrate Problem-Solving Prowess
Expect to face some technical challenges during the interview. Prepare to walk through your thought process on how you would tackle complex issues related to revenue operations and system integrations. This will show your analytical skills and ability to think on your feet.
✨Communicate Effectively
Strong communication is key for this role. Practice articulating your ideas clearly and concisely, especially when discussing technical concepts. Be ready to explain how you've collaborated with stakeholders in the past to gather requirements and implement solutions.
