Office Manager

• This is a front-of-house and leadership support role, keeping our London office running seamlessly. You will own the day-to-day running of the office and the experience of everyone who walks through the door, arrange travel & provide additional support for the CEO and Executive Leadership Team and help to plan company events that keep our culture strong as we grow
• Create a welcoming environment at the front desk
• Make a memorable impression on external guests by showcasing our professional and open culture, anticipating and preparing for guests including preparing meeting rooms, and organising breakfasts and lunches
• Manage the office efficiently by: implementing and operating effective systems; selecting and overseeing suppliers for consumables and services; managing the front desk; keeping the kitchen well stocked and presentable
• Keep the office organised, clean, and tidy; liaising with service providers and staying on top of maintenance needs
• Work with the rest of the team to coordinate meeting room bookings and office arrangements, so everyone’s needs are met
• Support the EA & Enterprise Engagement Executive in handling the CEO’s appointments and communications
• Make seamless travel arrangements for ELT, CEO and the wider team as required, securing the best value and keeping itineraries clear and up to date
• Assist with planning, organising and driving impact of company and team events to foster collaboration and maintain our culture, including monthly company meetings, socials and away days
• Communicate company-wide about events and office happenings
• Assist in work experience programme coordination
• Always look for more efficient and effective ways to do things, including using AI (artificial intelligence) and automatio
• What good looks like in this role:
• The office feels genuinely welcoming and professional; guests and new starters come away with a great first impression
• The space is always looking its best — somewhere the whole team feels proud to bring people into
• Suppliers, deliveries and maintenance are managed proactively, so issues get fixed before anyone else notices them, and vendor relationships are actively managed to keep quality high and costs under control
• Travel is booked smoothly and cost-effectively, with preferences and budgets balanced sensibly
• The CEO and ELT are proactively supported in ways that genuinely make their lives easier, freeing them up to focus on what matters most
• Company events and announcements land well and help keep the culture strong as the team grows
• Support is delivered efficiently, with a constant eye on finding smarter ways of working — using technology and automation to reduce manual effort wherever possible
• Inefficiencies in office processes are spotted and fixed before they become a drag on the team, rather than waiting to be asked
• The office runs within budget, with spend on supplies, services and events tracked and reported clearly
• People come to this role with problems and leave with solutions — a calm, can-do presence the wider team can rely on

Benefits

• 26 days holiday each calendar year
• Bupa health & dental cover (including Babylon Virtual GP)
• Group life insurance (4x annual salary)
• Employee Assistance Program and Bereavement Counselling & Probate Helpline
• Daily breakfast, drinks, fruit and snacks
• Regular training & development, mini MBA series, lunch & learns
• AIG Smart Health (virtual GP app)
• Season Ticket Travel Card Loan and Cycle to Work Scheme
• Eye test vouchers and Flu Jabs
• Gym membership discounts
• Regular company socials. Friday drinks
• Commission plan & pension scheme

Proven ability to juggle multiple priorities at once, including office logistics, travel booking and event coordinationEnjoys being office-based full time and keeping things running smoothly day to dayDiscreet and trustworthy, comfortable handling sensitive and confidential informationStrong professional presence and confidence engaging with senior stakeholders and external guestsCalm, organised and proactive under pressure, with strong attention to detailClear, professional written communication with excellent attention to detail, including company-wide updates and announcementsStrong Microsoft Office skills and confidence learning new tools, including AI and automation and SalesforcePrevious experience in office management, hospitality or another guest-facing roleEvent support or client hosting experience, with a focus on guest experience and great serviceExperience booking travel for senior leaders or teams, including managing complex itinerariesInterest in workplace culture and finding better ways to run an office as a team grows

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