At a Glance
- Tasks: Support sales by showcasing our tech's value to potential clients through tailored demonstrations.
- Company: Join a leading tech and advisory firm focused on board effectiveness and governance.
- Benefits: Enjoy a competitive salary, health cover, generous holiday, and a pension scheme.
- Other info: Dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be part of a mission-driven team using AI to make a real impact in governance.
- Qualifications: Strong communication skills and a curiosity for technology; no prior experience needed.
The predicted salary is between 25650 - 31350 £ per year.
Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society.
Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30.
That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate.
We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off.
Our AI‑powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing.
In 2024, K1 Investment Management, the leading B2B Enterprise Saa S investor, backed us to accelerate that position further.
We are now growing fast, with a proven commercial model spanning both mid‑market and enterprise, and a product suite that has become a necessary addition in high‑stakes board environments.
The people joining us now will shape how we scale.
We are deliberate about how we do that.
Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human.
Ambition and balance are not in competition at Board Intelligence.
If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.
Mission
We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society.
The Role
The Graduate Customer Specialist supports our sales process by helping prospective clients see the value of our technology in a practical, tailored way.
You will learn to run proofs of value (trials), configure the platform around client use cases, and help guide stakeholders from early interest through to a confident buying decision.
This is a client facing role suited to someone at the start of their career who has strong communication skills, a structured mind, and real curiosity about technology and AI.
You do not need prior Saa S or client facing experience.
You will be supported by experienced colleagues and given the training and tools to grow into the work.
Over time you will become the bridge between our product and our clients, making sure the platform is understood, relevant, and positioned to deliver meaningful impact.
- Main Responsibilities
- Proof of value support
- Help design and run proofs of value, learning to tailor the platform to the needs and workflows of prospective clients.
- Configure the platform using client data and scenarios to show real, tangible outcomes, with guidance from senior colleagues.
- Support clients through the proof of value process, keeping it clear, engaging, and moving forward.
- Help define and track success criteria so each proof of value ends with a clear and compelling case for adoption.
- Product knowledge and demonstration
- Build a deep understanding of the Board Intelligence platform, including core features, use cases, and what sets it apart.
- Learn to deliver high quality product demonstrations tailored to senior stakeholders and governance use cases.
- Translate product capabilities into clear, relevant benefits for audiences who are not technical.
- Sales partnership
- Work alongside the sales teams to support deal progression and conversion.
- Share what you learn about client needs, objections, and decision drivers to help inform sales strategy.
- Help position the platform within complex buying groups and longer sales cycles.
- Client engagement
- Build credibility and trust with senior stakeholders, including Company Secretaries, executives, and governance teams.
- Help facilitate workshops and working sessions to understand client requirements and align the platform to their priorities.
- Represent Board Intelligence professionally throughout the sales process.
- Feedback and continuous improvement
- Capture insights from proofs of value and client interactions to inform product development and roadmap priorities.
- Spot opportunities to improve the proof of value process, tools, and materials.
- Work with Product, Engineering, and Consulting teams to refine how we demonstrate and deliver value.
What we're looking for
We are looking for someone at the start of their career who is curious, driven, and genuinely interested in technology and how it solves real problems.
You enjoy explaining ideas clearly, you think in a structured way, and you learn quickly in a fast moving environment.
You care about doing things well and about the experience the people around you have.
You are confident speaking with people more senior than you, and you are happy to ask questions until you understand a problem properly.
Required Experience
This is an entry level role, so we are interested in potential rather than a track record. You do not need prior Saa S, sales, or client facing experience.
- Strong written and spoken communication, with the ability to explain ideas clearly to different audiences.
- Structured, analytical thinking, with the ability to break a problem down and work towards a solution.
- Good attention to detail, especially when working with data or preparing something for a client.
- Comfort working with data and a willingness to learn how to configure software to reflect real situations.
- Demonstrable curiosity about AI tools and a clear desire to use them in your work.
- Confidence working with people, including senior stakeholders, with a professional and credible manner.
- A collaborative approach, working well with people across Sales, Product, and Consulting.
- Strong organization, with the ability to manage several pieces of work at once.
- Nice to haves
- Any exposure to governance, reporting, or enterprise workflow tools.
- Any experience presenting, demonstrating, or running workshops, including at university or in part‑time work.
- What good looks like in this role
- You understand the Board Intelligence platform well enough to demonstrate it clearly to clients.
- You can run a proof of value with light supervision, keeping clients engaged and the process on track.
- Clients and colleagues trust you to represent Board Intelligence professionally.
- You use AI and automation tools to work more efficiently and improve how we run proofs of value.
- You bring useful insight back from client interactions that helps Product and Sales make better decisions.
Benefits
- Pension scheme
- Personal performance bonus
- 26 days holiday each calendar year
- Bupa health & dental cover
- Group life assurance
- EAP
- Cycle to work scheme
- Diversity, equity and inclusion
Board Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well.
We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.
If you need any reasonable adjustments at any stage of the process, please let us know and we will accommodate them.
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Graduate Platform Adoption Specialist employer: Board Intelligence
Board Intelligence is an excellent employer for aspiring professionals looking to kickstart their careers in technology and sales. With a strong emphasis on training and development, employees are empowered to grow their skills while working in a collaborative and innovative environment. Located in a vibrant area, the company offers unique opportunities to engage with senior stakeholders and contribute meaningfully to the success of their AI-driven platform.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Platform Adoption Specialist
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Board Intelligence or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Board Intelligence.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Board Intelligence.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Board Intelligence that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Graduate Platform Adoption Specialist
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Board Intelligence.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Board Intelligence and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Board Intelligence
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Board Intelligence uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
